Description
Facilities: The hotel has a lift and features 100 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmo… more
Meals: There is a restaurant on the premises. A generous breakfast buffet guarantees a great start to the day.
- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Fax / Photocopier
- Public bathroom
- In-room babysitting service
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Fireplace
- Vending machines
- Cloakroom
- Heated pool
- Serviced office
- Conference centre
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Jacuzzi
- Entertainment
- Casino
- Pool table
- Games room
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Smoking
- Smoking areas
- Bars
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Restaurant guide
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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This property has additional information that you can
see here
Excellent
Based on 1381 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Counce
Showing 5 featured reviews out of 1381 TripAdvisor reviews
S
Sharon W
Spruce Pine, North Carolina
11/10/2024
“Hurricane Helene help”
We have stayed here on several occasions, the hotel is always clean, staff friendly. We had reservations for the weekend Helene hit. We were without internet, power, electricity and our road washed out. I wasn't able to call and cancel but called maybe a week after when I could get to another loca… more
A
Adele M
03/09/2024
“Great stay!”
Rooms were clean, staff was friendly. Didn’t eat breakfast but it’s a Hampton so it’s all the same stuff. My ac was cold and my shower was hot.check in was easy and I had some medicine insta carted in the middle of the night and they held it for me. Desk clerk asked how I was feeling the next day w… more
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Åsa S
20/08/2024
“Nice hotel”
In the whole a pleasant hotel with an okay nice and clean room, and there was a nice pool. The location is good for reaching the marvelous Great Smokey Mountains, where we went to the beautiful Cades Cove - the area around the hotel is rather noisy, though.
J
JCheney410
06/12/2024
“Ok Hotel but Customer Service is Lacking”
We chose this one over the other nearby Hampton Inn for a lower price but it is definitely an older hotel. We arrived on a Sunday evening (around 7) and the person checking us in barely spoke to us. We learned upon check out that he actually never checked in one of our 2 rooms so we were charged a … more
V
Voyager21143980455
Dominican Republic
15/07/2024
“Mid-Review: Dated and lacking, but staff made stay pleasant and welcoming.”
Family of six (2 adults- 4 teens) with 2 joined double queen rooms with a roll out bed. Pleanty of room for all of us. The Hampton Inn in Pigeon Forge off parkway is an older establishment, but it boasts plenty of character. The staff is exceptionally friendly and welcoming, contributing positiv… more
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