Holiday Inn Concord Downtown, An Ihg Hotel

“Location great. Hotel Average”

This has a wonderful location walking distance to so much. The hotel itself is a work in progress. The staff and the room both need upgrading. The bathroom had a sink that you could not wash your hands in. It was hard to brush your teeth. The shower was interesting because it was plumbed ba… more

This has a wonderful location walking distance to so much. The hotel itself is a work in progress. The staff and the room both need upgrading. The bathroom had a sink that you could not wash your hands in. It was hard to brush your teeth. The shower was interesting because it was plumbed backwards. Just a bit loud from outside traffic. This hotel could definitely use some upgrading.

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“Disappointed”

This is the 3rd time I have stayed at the Concord NH Holiday Inn. The 1st 2 times was a great experience which is why I came back again. This last stay, I booked 2 adjoining rooms 435&437. The rooms were nice but there were stains on the carpet and the bathroom door in 437 would not close. One of m… more

This is the 3rd time I have stayed at the Concord NH Holiday Inn. The 1st 2 times was a great experience which is why I came back again. This last stay, I booked 2 adjoining rooms 435&437. The rooms were nice but there were stains on the carpet and the bathroom door in 437 would not close. One of my nephews wanted to sleep on the pull out couch/bed in 435 but when we opened it, there were crumbs from food and a sock that was not ours. There were also crumbs on the furniture piece near the microwave in 435. The hand soap dispenser at the bathroom sink in 435 was completely empty. I did not make a big deal at the time I discovered this, but I did mention it to the morning employee working the desk. He said we should have called and they would have taken care of it. I do not feel I need to call after the fact, it just should not have happened if they cleaned the rooms correctly. I hope they will read this and from this point forward, have the cleaning staff open the pull out couch/beds every time and clean them. You never know when guests are actually going to use it. I hope the next time we stay it will be a better experience as far as room cleanliness. Also not working were the jets in the hot tub near the pool. There was a male just inside the rear door that goes to the LL that was smoking marijuana and when he saw us he went outside the door. Not sure if he was a guest or not, but he did not look like it. We decided to eat at the restaurant on site but were told only thing available was pizza. The pizza was good, but not sure why they did not have other food available from their decent size menu. A positive note, they did paint the ceiling in the pool area which was peeling bad the last stay. Overall, I do enjoy staying here.

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“Not a good place.”

Extremelly outdated, wear and tear in furniture and other points are noticeable. The accustic insulation of the walls are mediocre, can you listen all conversation of your neighbor room. Breakfast buffet extremelly poor, believe or not, bread isn’t offered. Need to go a full remodelation, phisical … more

Extremelly outdated, wear and tear in furniture and other points are noticeable. The accustic insulation of the walls are mediocre, can you listen all conversation of your neighbor room. Breakfast buffet extremelly poor, believe or not, bread isn’t offered. Need to go a full remodelation, phisical and performance.

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