Hampton Inn & Suites Columbus-Easton Area

“2 night stay. Convenient to Easton shopping mall and many restaurants. 15 min drive to OSU”

Check in was a little hectic bc someone had locked themselves out and had no ID on them. We had asked for -weeks ago an adjoining room. Don’t happen. We were on 2 separate floors. They could not fix this. You now have to ask for water and they check your Hilton honors status on the computer before … more

Check in was a little hectic bc someone had locked themselves out and had no ID on them. We had asked for -weeks ago an adjoining room. Don’t happen. We were on 2 separate floors. They could not fix this. You now have to ask for water and they check your Hilton honors status on the computer before they give it to you. Our rooms were clean and comfy. It was quiet. The only thing we heard was traffic. Friday night was pretty loud. This is on the front. Rooms have a couch area and a kitchenette. The sink area is separate from the bathroom -good for getting ready. Breakfast was good. Property was clean.

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“Don't count on breakfast...”

We've stayed here several times. Friday check in had a few technical issues, staff polite. Room clean. Attended Saturday breakfast at 7:40 am. Station was unattended and a mess. Food slopped all over counter, floor, tables, waffle machines dirty, toaster had untoasted bagles. Cooler empty, cereal e… more

We've stayed here several times. Friday check in had a few technical issues, staff polite. Room clean. Attended Saturday breakfast at 7:40 am. Station was unattended and a mess. Food slopped all over counter, floor, tables, waffle machines dirty, toaster had untoasted bagles. Cooler empty, cereal empty. There were no forks or spoons, no napkins. A few scoops of eggs and potatoes and sausage links, a few onion bagles and only decaf coffee were left. Not what is the norm for a Hilton owned hotel. Reported to desk, one lone clerk who sat with his eyes closed.

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“Scary Elevators, Banana Challenges and Cleaning Struggles: A Brief Retrospective of One Man's Visit”

Front Desk staff was very nice, friendly and accommodating. I think the man who checked me in was named Reggie and he is definitely a keeper. Room was clean and comfortable. The only issue was a shade that had no drawstring, so I had to roll it up manually each time. Now, onto the things that n… more

Front Desk staff was very nice, friendly and accommodating. I think the man who checked me in was named Reggie and he is definitely a keeper. Room was clean and comfortable. The only issue was a shade that had no drawstring, so I had to roll it up manually each time. Now, onto the things that need help. The elevators will scare the crap out of you with the noises they make: creaking, groaning and sounding like they are on death's door. God be with you, my fellow travelers. Breakfast was a significant disappointment. The first day, the bananas available were exceedingly soft, more brown than yellow, and really only good for making banana bread or giving to bad house guests who refuse to leave. Additionally, there didn't appear to be anyone cleaning tables or restocking, leaving the area feeling sticky, dirty, and looking more like a Soviet-era nursing home behind the Iron Curtain than a Hilton-branded property. While breakfast the second day was fine -- apparently someone either decided to throw away the rotting bananas from the day before or some guest had lost the will to live and decided to be done with this life and chose eating spoiled bananas as his/her disgusting way out -- the third day was the worst. In their place, I saw one banana which, ironically, was more green than yellow and looked like it need a few more days on the vine. This Hampton Inn seems to be challenged by tropical fruit. On this 3rd and final day of my visit, I arrived at about 8am to about two scoops of scrambled eggs in one pan, one scoop of potatoes in another pan, and a completely empty pan that, at one point, likely contained some sort of breakfast meat. What it was is known only to the attendant and God. There was no bread for toast and when a fellow patron asked an attendant if he could bring out some more, he responded that they were out. Evidently, it never dawned on anyone to run to Whole Foods, which is directly across the street, and buy a few loaves to get through the morning's breakfast service. Although my commitment to eating was rapidly diminishing and my time running out as I had an appointment to keep, I was hungry and persisted nonetheless by heading to the waffle iron. I quickly abandoned this Plan B when I saw the large congealed pools of waffle batter and puddles of syrup strewn across the counter. It looked like Aunt Jemima had finally snapped and offed the Pillsbury Doughboy in the most violent manner possible. Having now lost my appetite, my breakfast consisted of a cup of cranberry juice cocktail. That's one way to stave off diabetes and weight gain for another day, I suppose. Hampton Inns are usually nice. This one was subpar.

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“Pros & Cons”

Chose this hotel because it was close to all the shopping and restaurants at Easton. Upon arrival we noticed people we assumed as homeless, sleeping in the grass or wandering in the parking lot. Not a good start. The reception staff seemed uninterested and she was on the phone and eating dinner at… more

Chose this hotel because it was close to all the shopping and restaurants at Easton. Upon arrival we noticed people we assumed as homeless, sleeping in the grass or wandering in the parking lot. Not a good start. The reception staff seemed uninterested and she was on the phone and eating dinner at her computer. As gold members we had to request water. Yes as others mentioned, the elevators are somewhat frightening but got us where we needed to go. The room was clean and modern. Plenty of storage in the bathroom with a wide counter and additional shelving. Love a walk in shower. Our refrigerator however, was warm so we were not able to keep our water or leftovers cold. The electrical outlets on one side of the bed didn’t work nor did the ones on the tv stand. We haven’t had breakfast yet so can’t comment on it. Overall I would choose a different hotel on my next visit to Columbus.

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