Name: Sonesta Es Suites Colorado Springs
Address: 3880 Academy Boulevard North, 3880 Academy Boulevard North - Colorado Springs - Co, US
Rating: 8

Description

Facilities: A pleasant ambience awaits guests in 96 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are av… more

How to arrive

Colorado Springs - Co - See map

Location: This hotel is located in Colorado Springs.

Facilities and services

Restaurants

Meals: A fortifying breakfast is served daily.

Parking: Parking; Parking near the hotel

Pets: Pets allowed

Wi-Fi: Complimentary Wi-Fi

Services: Kids' club; Room service; Safe; Iron; Newspapers; Fax / Photocopier; Luggage storage; In-room babysitting service; Coffee machine; Security service; Microwave; Barbecue; Coffee maker; Hair dryer; Banquet and event room; Fireplace; Play area; Serviced office; Conference centre; Meeting rooms

Swimming pools: Outdoor pool; Recreational area; Sunbeds

Gym and SPA: Gym

Other: Air conditioning; Heating

Additional services: Laundry service; Daily room cleaning; Laundry; Tumble dryer; Lift

Reception: 24-hour reception; Multilingual reception staff

Entertainment: TV lounge; Shops in hotel; Aerobics

Smoking: No smoking allowed anywhere in the hotel

Bars: Bar; Tea and coffee in common areas

Restaurants: Restaurant with barbecue; Restaurant with breakfast buffet

Activities: Tennis court

Accessibility: Wheelchair-friendly access

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8 Very good

Rating 4 around 5 for travellers of Tripadvisor

Very good

Based on 369 reviews

Rating 4,5 around 5 for travellers of Tripadvisor

Quiet in the room

Location

Rooms

Service

Value for money

Cleanliness

This accommodation stands out for being in a quiet and peaceful area

Showing 2 featured reviews out of 369 TripAdvisor reviews

Wayne W

Texas Gulf Coast, Texas

07/02/2023

“Great room, good price and friendly staff”

I see some of the people have written negative reviews on this place and I kind of get it but think there is more to the story. The hotel might not be perfect if you like spotless grounds and prefer a first-class location. It's a little rough here with a few homeless and aimless wanderers but NOT d… more

sageskye2304

02/05/2023

“Lovely staff, comfortable stay, suited our needs”

I was there recently for a National Climbing competition with college students. There were 5 of us to a suite w/loft Room 724. To begin the staff was wonderful. They were so kind and always greeted us with a smile including the maintenance staff. They helped me get an extra large pot, baking sheet and parchment paper so I could cook a large meal and always made sure if we needed anything extra towels or something at breakfast, they helped us and again, always with a smile. The reason for 4 stars is that the hotel itself is run down. But pros first: Pro: For the most part it was clean (ex: no spider webs or dust, clean bedding, towels, counters), most beds were comfy (see cons for one bed comment), kitchen was stocked with dish sets for 6 and we had just what we needed to cook. The kitchen worked out well. They lent us a basket ball that we signed out and they had cornhole. Just ask the front desk for the bean bags and balls. Cons: One of the queen beds was shorter then the other in the dbl room and needs a mattress replacement. It was not comfy like the other beds. One bedroom door had a large crack on it where it looked like someone did a karate chop on it to open the bedroom door. The tubs filled with water as soon as you turned it on so you stood in a foot of water by the time you finished showering. The kitchen sink also got clogged easily. There was a large stain that looked like a volley ball size grease stain on the couch. Stain on the ceiling, most likely from water/snow damage. We needed some light bulbs replaced but I forgot to tell the front desk. Grounds need a pick me up but we are just coming into spring so hopefully they plant flowers soon to brighten the grounds or coorporate should replace the planters with artwork. Recommendation to corporate: Please update the furniture (not just mattresses) and give the hotels more funds to do upgrades. Bathrooms also need a renovation. New tubs are needed and not just a fresh paint job. Please give maintenance a larger budget so they can do their jobs to full customer satisfaction.

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

The top reviews of Sonesta Es Suites Colorado Springs are: I see some of the people have written negative reviews on this place and I kind of get it but think there is more to the story. The hotel might not be perfect if you like spotless grounds and prefer a first-class location. It's a little rough here with a few homeless and aimless wanderers but NOT dangerous. I was a little confused when I drove up as it looks like an apartment/condo complex. Thats what it is. My room is huge, and I could totally live in here. There is a small kitchen with full sized kitchen, stove, microwave, dishes etc. There is a nice living room area and spacious bathroom. It's the best room I have had in quite some time. There are restaurants in close walking distance and parking is great. When I checked in the staff was charming and I felt good about being here. I've got another day here and think I am going to leave with good memories..

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Sonesta Es Suites Colorado Springs