Description
Facilities: The hotel has a lift and features 114 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelch… more
Meals: The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Computer room
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Iron
- Meeting room
- Microwave
- Newspapers
- Safe
- Sale of tickets
- Seasonal outdoor pool
- Serviced office
- Terrace
- Vending machines
- Bars
- Bar
- Restaurants
- Breakfast buffet
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Gym
- Activities
- Golf course
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Minimum registration age without supervision
- 21
Good to know
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable
This property has additional information that you can
see here
Good
Based on 165 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicopee - Ma
Showing 4 featured reviews out of 165 TripAdvisor reviews
C
Curious607821
08/09/2024
“Great place to stay overnight and close to a Costco”
Very friendly staff at the front desk and at hot breakfast. Desk manager even made a fresh carafe of coffee for me when I went down in the evening and the existing one was empty. This was a pleasant experience after another unpleasant experience at a quality inn in Beckley, West Virginia on the la… more
Very friendly staff at the front desk and at hot breakfast. Desk manager even made a fresh carafe of coffee for me when I went down in the evening and the existing one was empty. This was a pleasant experience after another unpleasant experience at a quality inn in Beckley, West Virginia on the last day of January, 2024 when the hotel staff were told to throw out and discontinue breakfast offerings as of Feb 1, 2024. We and others could not believe such action by management. Made a note never to stay there again.
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Kellykell1976
25/09/2024
“A Good Experience”
Was a little nervous with the mixed reviews. But I would say that it was not a bad place to stay. We only stayed one night to go to the Big E. The front desk was very nice and gave us good directions to avoid the traffic. The beds were not very comfortable but its not a 5 star hotel and fancy. … more
Was a little nervous with the mixed reviews. But I would say that it was not a bad place to stay. We only stayed one night to go to the Big E. The front desk was very nice and gave us good directions to avoid the traffic. The beds were not very comfortable but its not a 5 star hotel and fancy. I would probably only stay here a weekend. The breakfast was really good.
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Road20736725390
Hudson, Ohio
13/07/2024
“OK hotel. Old rooms with necessary updates (newer shower, sink, toilet, carpet, TV). Nice pool.”
The hotel was ok. Keep in mind—it is an old building. Old room (quite spacious though) with newer shower, sink, toilet, carpet, TV. Nice dimmable lighting above beds. Older furniture. The hotel has a pool that was fun to use (the pool is on an older side but is well maintained). We had a good time… more
The hotel was ok. Keep in mind—it is an old building. Old room (quite spacious though) with newer shower, sink, toilet, carpet, TV. Nice dimmable lighting above beds. Older furniture. The hotel has a pool that was fun to use (the pool is on an older side but is well maintained). We had a good time in the pool! If you have time, check it out. Open 10 to 10. Free breakfast varied day by day. Day 1 we had to ask multiple times (and ultimately had to go to the manager) to replenish hot items—eggs and potatoes. We got to the breakfast room at 8:35A with breakfast advertised to be served until 9:00A, so it was not right for them to refuse to replenish food. Day 2 the hot items were available. Breakfast room was old. The room has a balcony but the glass door did not work. And the entire glass window/wall was quite old. The building hosts the hotel and another organization. We by chance went into that organization’s territory and were told it was private property and we needed to leave, which is no problem at all. Just make sure to not go where it is not Quality Inn’s part. Has laundry facilities for hotel guests. Has Japanese restaurant. We didn’t get a chance to eat there so cannot help you re food. Has room service delivery. We didn’t use it.
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Kaoskitty1
15/07/2024
“Average ”
The room was nice, good AC, very comfortable bed and a big screen tv. Small clean bathroom. No chairs for the balcony though it was too hot outside to use anyhow. Impressive breakfast buffet that's very well maintained from 7-10 in a clean cafeteria. Overall its an old building (that needs better… more
The room was nice, good AC, very comfortable bed and a big screen tv. Small clean bathroom. No chairs for the balcony though it was too hot outside to use anyhow. Impressive breakfast buffet that's very well maintained from 7-10 in a clean cafeteria. Overall its an old building (that needs better langscaping) with a plain lobby and small hot elevators. It does have a small pool and tiny gym though i didnt use it, and the snack/soda/ice machines were well stocked. The staff and manager are very nice but the front desk host wasnt welcoming and seems she doesnt want to be there (both weekends we stayed) and it one point there was no one there to ask for a door tag. It's fine for the price but it youre seeking Quality this isnt it.
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