Description
Facilities: The hotel welcomes guests in a 12-storey building with a lift and 235 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for gue… more
Location: The hotel is less than a block from Lake Shore Drive and two blocks from Lake Michigan. The Chicago Art Institute is a three-block walk, and the South Loop is four blocks away. Magnificent Mile is 1.6 km from the hotel. Millennium Park is also nearby. Midway Airport is some 17 km away and Chicago O'Hare International Airport is about 29 km from the establishment.
Meals: Various dining options are available, including a dining room, a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Ice-cube maker
- Medical service
- Vending machines
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Shops in hotel
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Bar
- Tea and coffee in common areas
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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Good to know
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Good
Based on 2573 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 2573 TripAdvisor reviews
J
JADEDMOONSTONEAURA
Union Grove, Wisconsin
22/11/2024
“Great staff, great location”
While I won't say our room was the greatest (the bathroom had a constant stench of sewage), the front desk manager was very helpful and friendly. Other frustration would include lack of vending machines, though signs are still posted in hallways of hotel as if they exist.
H
Hannah W
26/10/2024
“Arturo is great!!”
Arturo was incredibly kind and helped us on our way out with the bag check! We wanted to explore the city but did not want to carry bags with us. He kept them safe while we were out so we did not have to worry about it. Super cool and appreciated his help.
A
Ahamed M
Bahrain
22/10/2024
“Great”
The hotel staff are really courteous and helpful. I had an issue with a lost phone while traveling on uber and we requested uber to deliver it to the hotel. The staff namely Markell and Arturo at the reception were real helpful in following up to get it delivered to me.
V
Virginia H
Christchurch, New Zealand
08/11/2024
“Okay to stay for a few nights”
Staff were fabulous, hotel is older, clean, if yiur room is on the L train side, noisy. Good location for transport options. Excellent concierge staff. Very helpful with explaining how to get to places. TV not modern but enjoyed USA news about election
6
658dannyc
Lagunitas, California
21/10/2024
“A middle of the road place to stay”
This hotel is mid pack budget situation. As many before have stated, the hotel is quite dated. Walls and windows and carpets have a cheap and dirty feel to it. But the beds and linen are top notch. Sheets felt new and fresh and you could feel hidden away from the dated look of the room once in … more
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