Description
Facilities: The hotel welcomes guests in a 12-storey building with a lift and 235 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for gue… more
Location: The hotel is less than a block from Lake Shore Drive and two blocks from Lake Michigan. The Chicago Art Institute is a three-block walk, and the South Loop is four blocks away. Magnificent Mile is 1.6 km from the hotel. Millennium Park is also nearby. Midway Airport is some 17 km away and Chicago O'Hare International Airport is about 29 km from the establishment.
Meals: Various dining options are available, including a dining room, a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Pool
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Ice-cube maker
- Vending machines
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Bar
- Restaurants
- Facilities for events and banquets
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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Good to know
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Good
Based on 2573 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2573 TripAdvisor reviews
A
Ahamed M
Bahrain
22/10/2024
“Great”
The hotel staff are really courteous and helpful. I had an issue with a lost phone while traveling on uber and we requested uber to deliver it to the hotel. The staff namely Markell and Arturo at the reception were real helpful in following up to get it delivered to me.
A
Amy S
15/10/2024
“Nice hotel, nice location”
Nice hotel, really great location. Easy to walk to many places. Staff was very friendly, they went out of their way to make sure our stay was comfortable. Special shout out to Humberto who helped us with our check out and luggage and was great!
K
Katrina j
14/10/2024
“A touch of home in the heart of the city”
Old town ambiente at its best! Rooms are reasonably priced, cozy and impeccably clean, staff makes you feel welcome and at home from the first minute. With the vibrant heart of Chicago at walking distance, travellers could not wish for more. Definitely recommend!
V
Vanessa B
12/10/2024
“Chicago Marathon 2024”
Arturo was excelente.we los trip City. U.S. TV best of al USA, so clean, so wonderful. We need more trip like this in our city. Arturo was excelente.we los tris City. U.S. TV best of al USA, so clean, so wonderful. We need more trip like this in our city.
6
658dannyc
Lagunitas, California
21/10/2024
“A middle of the road place to stay”
This hotel is mid pack budget situation. As many before have stated, the hotel is quite dated. Walls and windows and carpets have a cheap and dirty feel to it. But the beds and linen are top notch. Sheets felt new and fresh and you could feel hidden away from the dated look of the room once in … more