Description
Facilities: 22 suites and 285 double rooms are located on 39 storeys and can be reached by 4 lifts. Check-in and check-out are possible at any time at the reception desk. Amenities available at the complex include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a rang… more
Meals: Various dining options are available, including a restaurant with air conditioning, a café and a bar. A delicious breakfast provides energy for the rest of the day.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Services
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Sale of tickets
- Sun terrace
- Terraces
- Sale of tours
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Wedding service
- Cot
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Bar
- Tea and coffee in common areas
- Restaurants
- Facilities for events and banquets
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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Good to know
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Excellent
Based on 92 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 92 TripAdvisor reviews
R
Russell V
14/10/2024
“Marathon weekend stay at royal sonesta”
This was one of the most pleasant hotel stays I’ve ever had. Very clean and modern, and the staff was very friendly. We were here for the marathon weekend and it made the awesome weekend this much better! Can’t forget bellman Billy. He was a pleasure.
M
Mark P
09/10/2024
“Excellent place to stay”
We had a great stay! The front desk girls did their job very well answering our several calls from our room and addressing any needs we had. Bellman Billy went above and beyond the job. He was personable. He was attentive. He was caring. He was kind. Billy is the type of employee that keeps your bu… more
F
Freedom09152193612
08/10/2024
“Great property!”
Excellent property the staff was always on point, check-in was a breeze and the front desk team was very professional. the food in Hoyt's Restaurant in the hotel was fantastic with great service! The bar staff were very professional and I'm looking forward to enjoying another meal there.
M
melisa1978
Koege
18/10/2024
“A good choice for Chicago Marathon”
Very nice stay in connection to running the Chicago Marathon. Very near the start and finish of that marathon which is a big plus. Snacks provided by the hotel on the morning of the race was also a very nive and appreciated touch. Room spacious and amazing view to the river. Then why only 4 stars i… more