Silversmith Hotel Chicago Downtown

“Silversmith is a downtown gem!”

We had a terrific experience at Silversmith Hotel! We chose this beautifully restored historic hotel because of its convenient, walkable location so we could enjoy the city beyond the Da Bears game (or reason for the stay). We weren't let down. We were so near to Millennium Park and numerous restau… more

We had a terrific experience at Silversmith Hotel! We chose this beautifully restored historic hotel because of its convenient, walkable location so we could enjoy the city beyond the Da Bears game (or reason for the stay). We weren't let down. We were so near to Millennium Park and numerous restaurants and retail shops, we wanted for nothing. But it was the staff who made our four-night stay truly memorable. Enrique at the door -- concierge extraordinaire -- and lovely Renee at the bar, felt like family members by the time my husband and brother and I departed. Enrique in particular went out of his way to provide tips to help us navigate Chicago and enjoy the sights. He was attentive, knowledgeable, charming and chatty without being cloying. Enrique made each of us feel special. (My ONLY complaint about our stay is the lumpy pillows.) Overall, I highly recommend Silversmith and would book a stay there again and again.

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“Location & service excellent. Jr Suite room needs LOTS of updates.”

Beds were comfy but small for 2. It was very clean. Roomy unit (jr suite 2 doubles, living area, large bath), but we expected more. The huge buffet/storage/dresser thing was so inconvenient being in the bedroom. Opening the doors to get into the fridge & coffee & safe blocked anyone accessing their… more

Beds were comfy but small for 2. It was very clean. Roomy unit (jr suite 2 doubles, living area, large bath), but we expected more. The huge buffet/storage/dresser thing was so inconvenient being in the bedroom. Opening the doors to get into the fridge & coffee & safe blocked anyone accessing their bed plus it was just hard to get into at all. Also the fridge leaked water into its base so anything we had in the bottom shelf was soaked. That should all be in the living area, where there was only a small table with a tv. Large nice bathroom. Bath tub has absolutely nothing to hang on to so don’t boom this unit with anyone elderly or unstable. 2 queens would fit much better removing the huge storage and the large desk. The couch in the living room sunk way down if you sat in the middle of the couch. The charging ports in the middle bedside table didn’t hold your plug in, they just kept slipping out of the outlets. One curtain was partially off the rod we couldn’t reach to fix it. Beautiful place, location perfect, great bar, excellent service.

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“Great choice for a stay in the Loop”

Enjoyable 5 night stay at this hotel. We were on the 10th floor in a junior suite which was very spacious with a separate sitting area, corner sofa and 2 TVs. A big fridge and decent safe which was handy. Good lighting with plenty of lamps and electrical outlets. The bathroom was also a decent si… more

Enjoyable 5 night stay at this hotel. We were on the 10th floor in a junior suite which was very spacious with a separate sitting area, corner sofa and 2 TVs. A big fridge and decent safe which was handy. Good lighting with plenty of lamps and electrical outlets. The bathroom was also a decent size, with slightly older fittings (particularly the bathtub) but a separate shower and very clean, plus a steam-proof mirror. There was a room fee to pay every day but we appreciated that it was clear upfront about what this included, such as 2 bottles of water in the room replenished every day. There was coffee in the lobby each morning, and water all day - although this wasn’t always available. No complimentary tea in room or elsewhere. The fee also included a drink token per room per night to use in the bar - it would have been better to have one per guest. Regarding the bar - this area was quite gloomy and dark. If the atmosphere was better we would have spent more time there every day, but as it happened we just used our vouchers before heading out to dinner. On staff, some on reception were very friendly but the restaurant staff were quite disinterested, bordering on rude, so we only ate breakfast there once. The food was fine. Would recommend the Pitsfield Cafe across the street as an alternative - friendly staff in a historic building. Overall we enjoyed our stay - location is great and the L line is right outside. If they made a few changes such as improving the bar, maybe leaning more into the heritage of the jewelry quarter with themed drinks etc, brighter lighting and more welcoming staff, it would be perfect. But a solid choice for a stay in Chicago.

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