Description
Facilities: The hotel has a lift and features 1096 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Whee… more
Meals: Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Entertainment
- Entertainment
- Casino
- TV lounge
- Shops in hotel
- Computer room
- Dance hall
- Pets
- Pets allowed
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Wellness area with massage service
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Services
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Sale of tours
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Vending machines
- Wedding service
- Babysitting service
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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Very good
Based on 4823 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 4 featured reviews out of 4823 TripAdvisor reviews
B
Bighouse0820
Dubuque, Iowa
12/11/2024
“Very Nice Stay For One Night”
We stayed here for one night before our trip to Florida and it was very nice. We have stayed here before and always love the decor and shuttle service they provide. It is a huge hotel with a lot going on and the bar/restaurant has some pretty good food and drinks. We stayed in the premier tower in… more
C
Christina L
07/11/2024
“The little things that add up”
A room fridge that really works! I had items that needed refrigeration and it kept my items cold. Fluffy and firm pillows to fit your need. A working thermostat. I was in heaven. The cleaning service always left the room smelling fresh. The bed was firm but not overly firm.
T
T J
14/11/2024
“Clean rooms and great staff”
Clean rooms and great staff. Pillows not the best and the sheets seemed to have a bit too much starch:) but other than that, we had a great experience. The hotel is super clean and has everything you might need, or forget. I will say, the breakfast is expensive and not worth the money paid for it.
A
Angela W
29/11/2024
“Conference Visit”
Hotel is nice. Everything was clean. Not many towels in the rooms. No amenties like shower caps and cotton swabs. Has a dated feel from the 90's. Bathrooms are VERY small with exposed pipes. The premier tower has better rooms that have been updated. Choose that tower.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info