Description
Facilities: The hotel has a lift and features 1096 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Whee… more
Meals: Dining facilities include a restaurant, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Entertainment
- Entertainment
- Casino
- TV lounge
- Shops in hotel
- Computer room
- Dance hall
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Wellness area with massage service
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Services
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Sale of tours
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Vending machines
- Wedding service
- Babysitting service
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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Very good
Based on 4823 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 4823 TripAdvisor reviews
M
Muhammad Z
19/10/2024
“Fantastic Hotel”
Fantastic Hotel. Great public spaces, great breakfast, very clean room, Hyatt treats is loyalty members (World of Hyatt), very well. The award nights are the best value of any hotel brand of the top tier brands. This was a great location easy to get in and out and easy access to airport
F
Federicorp2018
San Juan, Puerto Rico
20/10/2024
“Careful with lost and found”
Hotel has good meeting facilities and shuttle service to airport. Unfortunately it is run down and I had a very bad experience with lost and found service. I left my Garmin watch and nice headphones in a bag in my room and they were not returned to lost and found two days later. It is very sad and … more
T
Tommy L
18/10/2024
“I stayed here!”
Overall a fine stay. Rooms were as expected with a huge TV and comfortable beds. The shower and bathroom was nice, the on hand shampoo/body wash was not the best. Bring your own. If you are staying for a long period of time be aware of additional costs like breakfast and parking. The cleaning/roo… more
A
Amy A
16/10/2024
“Stay somewhere else”
Stayed for convention. Otherwise would pass on this hotel. There's other options at better rates closer to L train. The rim smelled like cigarettes. There's not many options to eat healthy without driving away with a car to another neighborhood