Description
Facilities: 800 rooms are located on 33 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public area… more
Hotel highlighted for…
Various dining options are available, including a dining room, a café and a bar. A number of specialties await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
- Entertainment
- Casino
- TV lounge
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Wheelchair-friendly parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Complimentary high-speed Internet
- Services
- Nursery
- Kids' club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Filtered air
- Flight number and status info desk
- Shops
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Doctor
- Catering service
- Banquet and event room
- Porter service
- Bike rental service
- Credit cards accepted
- Fireplace
- Housekeeping service
- Vending machines
- Wedding service
- Postal service
- Board games
- Kids´ playground
- Play area
- Babysitting service
- Year-round indoor pool
- Heated pool
- Sun terrace
- Private pool
- 24-hour gym
- Sun terrace
- Cardiovascular equipment
- Medical centre
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' menu
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Transfer to casino
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Coffee shop
- Café bar
- Vending machines
- Bar
- Tea and coffee in common areas
- Cocktail lounge
- Indoor bar
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly entrance
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Disabled access
- Languages
- Spanish
- English
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
- Deposit:
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- Administration fee
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Very good
Based on 6368 reviews
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Service
Value for money
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Showing 4 featured reviews out of 6368 TripAdvisor reviews
C
Camper759957
17/10/2024
“Great staff, customer service, facilities and location for Chicago Marathon”
Kudos to your Excellent staff from initial check in to check out. My toothpaste was confiscated at the airport and the front desk quickly provided me with free travel size ones and mouthwash. I also loved the state of the art facilities, especially the exercise center with a great pool, sauna and… more
V
V6714ZWmattb
Bourne End, United Kingdom
21/10/2024
“Don't pay for in room water.”
In the room if you are not a World of Hyatt member you have to pay $3.95 for a bottle of water! If you go and ask at reception they give you two free bottles every time you ask so don't get stung! Also the only room service option is from Market, this little shop. I would Uber Eats instead. Restau… more
L
louisa536
El Paso, Texas
21/10/2024
“Convenience at a cost”
Great receptionist (Kiki) with helpful suggestions for dining nearby. Responsive housekeeping and very clean room. The extra expense of the large deluxe room was worth it. The reception at the Three Stars restaurant was curt but the waitstaff was excellent at breakfast. If you have a convention … more
R
ronbK2218ZL
17/10/2024
“Nice Room, Great Bar, Skip the Market”
I normally stick to another hotel brand for business travel, but I was in Chicago for a conference at this hotel, so the rates were good. And so was the hotel. My room was very spacious, had a wonderful bathroom with a nice tall vanity, and a huge shower which would have been even better with a spr… more