Description
Facilities: The hotel has 2019 rooms, including 207 suites and 99 single rooms, which are located on 36 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machi… more
Hotel highlighted for…
Dining facilities include a restaurant with air conditioning, a dining room, a café and a bar. A fortifying breakfast is served daily.
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Nursery
- Pool
- Breakfast room service
- Room service
- Laundry
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Wake-up call
- Ironing service
- Sale of tickets
- Public bathroom
- Terraces
- Sale of tours
- Dry cleaning service
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Ice-cube maker
- Vending machines
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Pool table
- Shops in hotel
- Aerobics
- Dance hall
- Shuttle transfer
- Airport transfer
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Swimming pools
- Recreational area
- Bars
- Coffee shop
- Café bar
- Bar
- Indoor bar
- Restaurants
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' menu
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Activities
- Tennis court
- Golf course (within 3 km)
- Water sport facilities (on site)
- Bike rental
- Golf course
- Accessibility
- Wheelchair-friendly entrance
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Languages
- English
- Multilingual
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 10322 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 10322 TripAdvisor reviews
R
RoadwarriorTammy
Denver, Colorado
12/12/2024
“Satisfied customer.”
Great location next to Riverwalk and Michigan Ave. Hotel is well appointed. Liked the Grab n'go Market inside, as well as the restaurant. Breakfast was bountiful with lots of choices of hot sides as well as made-to-order omlettes. I got the continential breakfast. Perfect. Was charged $25 for an ea… more
L
lovetoexploreandmore
Toronto, Canada
11/12/2024
“Comfort and location...this hotel has it all!”
The hotel was ideally located in the heart of Chicago! It is steps away from fabulous restaurants, tourist attractions, and shopping. It was clean, beautiful, and the staff were helpful. The hotel room was immaculate with a comfortable bed, lots of space, and extremely clean. I will definitely stay… more
S
Skylar N
11/12/2024
“10/10!”
This hotel had a great location downtown that made it perfect to walk everywhere we wanted to go. We loved the festive decorations all throughout the hotel that made it feel very welcoming for the holidays. I got an upgraded room with a city view and it was definitely worth it!
3
302rosaliew
11/12/2024
“Lovely conference stay!”
The room was beautiful and spacious - so many plugs and great lights for work and ambience. The store and lobby lovely and so convenient to so much walkable. I came for a conference but would stay again for pleasure and encourage others to do the same.
8
876Debra
Montego Bay, Jamaica
11/12/2024
“Great experience”
We decided to do anniversary in Chicago in March.. omg!! It was still freezing!! It was very close to magnificent mile. It was s bit bigger than I expected. I like that we could get a fully cooked breakfast. The pillows make you want to stay in bed all day. We chose king bed with city view. I thoug… more
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