Description
Facilities: 357 rooms are located on 23 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour… more
Meals: The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Parking (extra charge)
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary high-speed Internet
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Cloakroom
- Play area
- Babysitting service
- Cot
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Entertainment
- Casino
- Pool table
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Bowling
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Swimming pools
- Recreational area
- Bars
- Bar
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 2915 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 2 featured reviews out of 2915 TripAdvisor reviews
E
Elaine F
15/10/2024
“Great overall experience except walls between rooms are thin”
This hotel is in a great location. You can easily walk to all the shops, dining and attractions on the Magnificent Mile. It also has a subway stop for the Red Line right by the hotel. The area was very safe and the staff was nice. You do have to park in a parking lot about a block down the st… more
P
Passenger19878399170
Roanoke, Virginia
14/09/2024
“Centrally Located”
Lobby was spacious and comfortable to check in, staff was attentive and helpful. Walking through the hotel and in the king room for my stay, all was clean and orderly. Booked early and was able to get what I consider a great price on the room. Restaurant onsite that was available, I dined outside o… more