Description
Facilities: 1543 rooms are located on 25 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Th… more
Location: This grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.
Meals: Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Pets
- Pets allowed
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Services
- Kids' club
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Computer room
- Fireplace
- Vending machines
- Wedding service
- Cloakroom
- Cot
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Jacuzzi
- Entertainment
- Casino
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Bowling
- Dance hall
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Activities
- Tennis court
- Bike rental
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 6634 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 2 featured reviews out of 6634 TripAdvisor reviews
B
B4602KYdanc
Montreal, Canada
06/12/2024
“Beautiful, historic property: nice rooms.”
I was a part of a large delegation here celebrating a very historic event that happened when this was the Stevens hotel, back in 1944, and it’s nice to see that the ballroom that was used at that time is still well preserved after 80 years. The history is impressive and the preservation excellent. … more
M
Malachi W
Merrillville, Indiana
18/11/2024
“Amazing Hotel”
It was a very nice hotel with friendly staff. Ozel was amazing in helping me navigate and make my stay even more enjoyable. Rook was extra clean and interior of the hotel was luxurious and yet very welcoming. Even tho I’m from Chicago I felt like I was on vacation.
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