Description
Facilities: 1543 rooms are located on 25 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Th… more
Location: This grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.
Meals: Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Services
- Kids' club
- Indoor pool
- Breakfast room service
- Safe
- Ironing board
- Iron
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sun terrace
- Terraces
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Wedding service
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Shops in hotel
- Dance hall
- Smoking
- No smoking allowed anywhere in the hotel
- Bars
- Café bar
- Bar
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 6634 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 3 featured reviews out of 6634 TripAdvisor reviews
T
TravelinMomma77
Shelbyville, Kentucky
18/10/2024
“Beautiful Hotel with Breathtaking Views and a Wonderful Staff”
Hands down, this was one of my favorite stays at a Hilton, and I’ve stayed in a BUNCH of Hiltons. (I am a Diamond Hilton member, which does make a difference at this hotel.) When we arrived, the men at the valet service were very welcoming and kind. Then, the lady at the front desk, Alicia, was so … more
G
Grm69
Perth, Australia
14/10/2024
“A bit of a tired old hotel but nice enough”
It's a charming old hotel, but quite a few things let it down. The rooms are pretty tired and my original room was horribly dark and depressing, but the staff were able to relocate me to a much better room at a very busy time, so thank you. The only morning I wanted breakfast, there was no buffet… more
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Greg D
19/10/2024
“Hilton let us down”
The hotel has a good location for The Art Institute (which is fabulous) and the Field Museum, but it is tired and in need of renovation. We paid for breakfast which was mediocre the first day and totally inadequate the second and third days. They closed the buffet and sent us to an order off the me… more