Description
Facilities: 1543 rooms are located on 25 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Th… more
Location: This grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.
Meals: Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Pets
- Pets allowed
- Parking
- Covered parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sun terrace
- Terraces
- Sale of tours
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Fireplace
- Vending machines
- Wedding service
- Cloakroom
- Cot
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Sauna
- Jacuzzi
- Entertainment
- Casino
- TV lounge
- Pool table
- Games room
- Shops in hotel
- Bowling
- Dance hall
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Washing machine
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Activities
- Tennis court
- Bike rental
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
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Very good
Based on 6634 reviews
Location
Quiet in the room
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Showing 4 featured reviews out of 6634 TripAdvisor reviews
M
Malachi W
Merrillville, Indiana
18/11/2024
“Amazing Hotel”
It was a very nice hotel with friendly staff. Ozel was amazing in helping me navigate and make my stay even more enjoyable. Rook was extra clean and interior of the hotel was luxurious and yet very welcoming. Even tho I’m from Chicago I felt like I was on vacation.
M
mobilebeautyteam
10/11/2024
“Love coming here.”
We love working here! We often come in to do hair and makeup for guests staying here The staff is extremely friendly, and the rooms are spacious with large windows that provide excellent natural lighting. At night, the city lights create a beautiful view from the rooms. While we usually work in the… more
K
Kirbster119
Manitoba, Canada
22/10/2024
“Conference stay”
I came here for the 2024 IAWP conference the first week of September. I shared a room with my long time friend and colleague. While we have traveled together in the past and managed fine in regular room, we opted for one with two bathrooms. It was very convenient. We didn't opt for a room with… more
M
MDRedSox
Newmarket, New Hampshire
20/10/2024
“Worthwhile stay on Marathon weekend”
We chose this hotel due to its close proximity to Grant Park and the Start/Finish line for the Chicago Marathon. We were able to check in and have a room assigned to us mid morning when we arrived which was super convenient. The hotel is well-suited to business as well as casual travelers. There ar… more