Description
Facilities: The hotel has a lift and features 230 non-smoking rooms. The reception desk in the lobby is staffed round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. W… more
Meals: The dining area includes a restaurant and a bar. Bed and breakfast can be booked.
- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Services
- Nursery
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Public bathroom
- Terraces
- Sale of tours
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Babysitting service
- Cot
- Sun terrace
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Bar
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Sauna
- Jacuzzi
- Entertainment
- Casino
- Pool table
- Shops in hotel
- Bowling
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Self-service laundry
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Porter service
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Wi-Fi
- Complimentary high-speed Internet
- Restaurants
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Sunbeds
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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Excellent
Based on 3230 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 3230 TripAdvisor reviews
D
Dardan B
19/11/2024
“Excellent hotel”
The hotel was very clean, staff was very polite, location was very close to everything, overall an excellent stay. Yanis and everyone else at the front desk were all very polite. Highly recommend this hotel if you want to stay in downtown Chicago.
M
mrqzfdl
15/11/2024
“Friendly and helpful!”
My stay at Hampton Inn Chicago Downtown was solid This was due to the staff…everyone I engaged with was happy, smiling, helpful and friendly, starting with checking in very late at night. Robyn was especially great! You’d think this level of service is expected everywhere but it’s more rare no… more
L
luke l
Honolulu, Hawaii
09/11/2024
“Exceptional Front Desk & Service”
I stayed for one night last Friday 11/1. The gentleman working the Front Desk- Arthur- went “above and beyond,” and I don’t want his service to go unrecognized. Employees like Arthur are one of the reasons I love Hilton and will only stay with Hilton. Thank you for your assistance, kindness, and p… more
J
Janet l
18/11/2024
“BEST STAFF AND LOCATION!!”
There is also a indoor pool and an outdoor terrace to kick back after a days sightseeing! The best asset of the hotel was the staff. The front counter desk were always super warm in their welcomes, very helpful, patient and politeI connected with Yanos and Yolo at the front desk. They were fabulous… more
G
Gfed13
Marco Island, Florida
31/10/2024
“Nice place, nice staff”
Checked in on a Tuesday night and was greeted by a woman who had no clue what she was doing. A number of mishaps happened after that. However, a day or so later, I connected with Yanos and Yolo at the front desk. They were fabulous! Really took care of me. It was greatly appreciated in a very good… more
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