Description
Facilities: 455 rooms are located on 17 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excurs… more
Location: This hotel is located just 2 blocks from the Navy Pier and the Magnificent Mile and offers the perfect location from which to comfortably explore the major Chicago attractions. The tourist centre (House of Blues) is about 800 m and it is some 1.2 km to Grant Park, 1.6 km to the Sears Tower and 3.2 km to the Field Museum of Natural History, the AMC River East 21 Theaters and the Oak Street Beach. Guests will find Lincoln Park Zoo roughly 4.8 km from the hotel and it is approximately 19 km to Chicago Midway International Airport and 28 km to Chicago O'Hare International Airport.
Meals: Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Services
- Nursery
- Indoor pool
- Kids' club
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Terraces
- Coffee machine
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Vending machines
- Wedding service
- Cloakroom
- Play area
- Babysitting service
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Gym
- Spa
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Dance hall
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Non-smoking rooms
- Wi-Fi
- Pay-per-use Wi-Fi
- Bars
- Coffee shop
- Bar
- Tea and coffee in common areas
- Activities
- Tennis court
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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Good to know
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Very good
Based on 4188 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 4188 TripAdvisor reviews
R
Rovanda P
20/11/2024
“Such A pleasure meeting Joey”
Joey Lasco was Awesome! You can truly tell her loves his job! Helped me figure out where to eat, checked future stay for personal, knew the hotel extremely well! He wears a smile that would light up the whole city of Chicago! I left with a smile; even though I was extremely tired coming downstairs … more
L
leangelar2021
Chattanooga, Tennessee
17/11/2024
“Very pleased”
We got in really early and our rooms were not ready so Josh gave my group some great sights and food recommendations. Also, because our room wasn’t ready at 8:30 am the hotel comped our breakfast without us saying anything. (We did not expect our rooms would be ready.) First day of a three day stay… more
K
Kathleen K
16/11/2024
“Great help with lost ID”
I lost my iD between the airport and the hotel. Samuel reviewed my alternative ID and passport photo to clear me once Bartholomew called him. Using my Hiltons Honors app I was able to check in (with guidance from Bartholomew). It was an early morning for me and the stress associated with my lost… more
P
Patrick M
14/11/2024
“Excellent”
Being a wheelchair my stay here has been difficult at times but when I get to the lobby, I can count on Erin for assistance and a good laugh. Thank you for a great stay in trying times. I have found the staff from housekeeping to the morning breakfast crew to be always cheerful and kind.
T
Tina O
10/11/2024
“Excellent”
The check in staff was very friendly and helpful. Also spoke with Erin, the brand ambassador, and she was very kind and helpful with places to eat and things to do in the city! Great location for downtown activities. It is a close walk to Navy Pier.
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