Description
Facilities: 367 suites are located on 11 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disab… more
Location: The hotel is located only 3 blocks from Michigan Avenue's magnificent mile and within walking distance of many museums and the Rush Street nightlife. Many dining options are located nearby. The hotel is only 20 minutes from Midway Airport and 30 minutes from O'Hare International airport.
Meals: Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety.
- Parking
- Parking
- Charged parking at hotel
- Parking near the hotel
- Valet parking
- Pets
- Pets allowed
- Services
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Public bathroom
- Sale of tours
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Play area
- Babysitting service
- Cot
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Games room
- Shops in hotel
- Aerobics
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Bars
- Bar
- Restaurants
- Restaurant with breakfast buffet
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 3133 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 3 featured reviews out of 3133 TripAdvisor reviews
M
miesha s
15/11/2024
“My favorite place to stay”
This hotel is a favorite of mine and my children. We have been coming to the hotel for over 20 years, and we continue to visit. Jordan and Myra, the front desk staff are amazing. They have the best customer service. When you check in ask for one of them. the night staff its always one young lady wh… more
9
959giulianog
28/10/2024
“Almost perfect”
Everything was perfect, except for the fact that the hotel's wifi system was out of service for three out of four days for European laptops. We had to resort to nearby cafes to send messages, make reservations, and check in for our flight. No apology from the management. From a hotel of this calibr… more
T
Toni M
22/10/2024
“This the place to be”
Darryl the afternoon front desk attendant and herondo the over night front desk attendant was the best !!! I had an issue not understanding the policy of checking in and out and they did an EXCELLENT job of explaining to me the policy and apologized for any inconvenience that I made had ,thei… more
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