DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont

“Seibou plus”

Everything about this hotel is first-rate. Location, facilities, especially the gym, restaurant and bar, cleanliness of rooms top to bottom. However, what really stands out are the people who work here. It doesn't matter where you go or what you need they always greet you with a smile and are too... more

Everything about this hotel is first-rate. Location, facilities, especially the gym, restaurant and bar, cleanliness of rooms top to bottom. However, what really stands out are the people who work here. It doesn't matter where you go or what you need they always greet you with a smile and are too willing to please. The one stand out, however, is Seibou. An amazing gentleman who I have had interactions with for many years on my visits to this hotel. He never ceases to amaze me with his can do attitude and ability to fix any and all problems. Thank you for all my incredibly pleasant stays. Thank you Seibou

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“Another Home Run at a Hilton property!”

From the moment we checked in at the DoubleTree Inn, our stay was wonderful. Ali was at the front desk and he couldn't have been more friendly, helpful, and kind. We checked into our room, and it was clean and comfortable...the beds were amazing! We went down and had a much needed cocktail and... more

From the moment we checked in at the DoubleTree Inn, our stay was wonderful. Ali was at the front desk and he couldn't have been more friendly, helpful, and kind. We checked into our room, and it was clean and comfortable...the beds were amazing! We went down and had a much needed cocktail and snack in the lounge, and the woman who waited on us was fantastic. I wish I could have been close enough to read her name tag, but I believe her name started with a C....maybe Candice? I'm not sure, but if she reads this, I hope she knows I am talking about her (we ordered a Cosmo, a Manhattan, and fried green beans). The hotel was so quiet and comfortable while sleeping. We had to catch an early flight and we checked out at 5:30; I wish we could have stuck around for breakfast. We really enjoyed our quick visit and would stay again!

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“Update sorely needed”

Been coming to this property for the past 9 years, and seems that nothing has been changed - well, they updated the gift store, which now sells coffee. And the computers in the business center work better. Room were just as before...with the odd cupboard along the wall with the work desk. Li... more

Been coming to this property for the past 9 years, and seems that nothing has been changed - well, they updated the gift store, which now sells coffee. And the computers in the business center work better. Room were just as before...with the odd cupboard along the wall with the work desk. Lighting just as dim, coffee maker in room with a couple of coffee bean & tea leaf pods. And in joining the ranks of other hotels going cheap, the radio clock is no longer available. Thus, one has to call the front desk, go through the phone tree, in order to find out the time - yes, not everyone has a smart phone or watch or understand the constantly changing times that spring forward or fall back. The equipment in the fitness room were fixed/updated. but many of the barbells show signs of rust. And in the continuing interest of going cheap, the water dispenser has been removed. The front desk claims that they will provide a bottle if one works out. Otherwise, you'll have to buy the designer water from their pantry. The small room will also be crowded if more than 4 people are in it. Breakfast buffet nothing to shout about. The best was the egg station, - at least one can order eggs to one's preference.

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