DoubleTree by Hilton Hotel Chicago O'Hare Airport - Rosemont

“Solid Airport centric hotel”

Stayed here for 5 nights on a work trip/meetings held in the hotel so got the whole experience in terms of rooms, service, catering and meeting facilities. Really solid 4 star stay. Complimentary shuttle to/from the airport -- getting a ride from the airport was a bit tricky and I had to wait … more

Stayed here for 5 nights on a work trip/meetings held in the hotel so got the whole experience in terms of rooms, service, catering and meeting facilities. Really solid 4 star stay. Complimentary shuttle to/from the airport -- getting a ride from the airport was a bit tricky and I had to wait almost an hour for the shuttle (despite front desk telling me it ran at 15 and 45 past the hour), along with some other folks but it was crazy at the airport that day so who knows what was happening. On my way back to the airport - shuttle seemed to run more often than every 30 which was super convenient. Service at the front desk was solid, most staff were very friendly. Out of the 4 elevators, only 2 worked the entire time I was there. My room was dated, but comfortable and clean (334) and they apparently do housekeeping every other day which was fine by me. Housekeeping was really sweet, friendly in the halls and did a nice job. There is a Starbucks downstairs, but the specialty coffees were super pricey - and did NOT taste like Starbucks. Walk on the other side of Embassy Suites and there is a nice *real* Starbucks in the lobby of the Hilton which is where I went most of the days of my stay and the drink prices were lower. Meeting space and catering was excellent. We were well taken care of and I was really surprised by the taste and quality of the banquet food. I had eaten at the Bistro my first night in and while the service there was excellent, the food was 'meh'.

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“Convenient location with great service”

Great hotel near O’Hare airport with shuttle bus every half an hour. Checked in was quick but forgot to offer the famous warm cookie. Room was spacious and clean, quiet and well equipped with separate shower and tub. Only downside was the water pressure was low. Breakfast starts at 6:30am , there… more

Great hotel near O’Hare airport with shuttle bus every half an hour. Checked in was quick but forgot to offer the famous warm cookie. Room was spacious and clean, quiet and well equipped with separate shower and tub. Only downside was the water pressure was low. Breakfast starts at 6:30am , there is also restaurant within the premises. Walking distance to the famous outlet mall. Staff at front desk were friendly and helpful. Kudos to agent Yesenia who helped me with the billing . Overall, great stay and recommend it if you need to stay in the airport area.

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“Nice hotel, but no free WiFi.”

Well appointed hotel in decent area. The staff were all very friendly and helpful. The hotel has an upscale steakhouse (didn’t eat there), along with a casual bistro (delicious burgers and fries). The breakfast buffet is also well appointed, including a cook to order egg/omelette station. My two c… more

Well appointed hotel in decent area. The staff were all very friendly and helpful. The hotel has an upscale steakhouse (didn’t eat there), along with a casual bistro (delicious burgers and fries). The breakfast buffet is also well appointed, including a cook to order egg/omelette station. My two complaints are: the air conditioner didn’t quite get the room cold, and unless you’re a Hilton Honors member, you have to pay for WiFi. To me, that’s just petty at this price point.

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