Description
Facilities: 162 non-smoking rooms are located on 12 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk off… more
Location: The landmark Downtown Chicago hotel is 2 blocks from the Red Line 'baseball' train that stops at Wrigley Field and US Cellular Field; the Sears Tower is 6 blocks away and the Magnificent Mile is about 1.5 km away. There are restaurants, bars, clubs and shops just a short drive away. Midway International Airport is about 13 km away and Chicago O'Hare is about 25 km from the establishment.
Meals: The dining area includes a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu.
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- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Restaurant with high chairs
- Gym and SPA
- Gym
- Wellness area with massage service
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Shops in hotel
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Services
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Public bathroom
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Coffee shop
- Bar
- Tea and coffee in common areas
- Activities
- Tennis court
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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Excellent
Based on 2392 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 2392 TripAdvisor reviews
E
Eleanor W
28/12/2024
“Appreciation”
The staff are all very nice especially Alex, Al & Michael (the doorman) & the other one. Overall everyone are very accommodating. The coffee & other drinks are a plus. The valet people are quick. The hotel is neat & clean. The hotel are far much better than a 5 star hotel. It’s a five star hotel. … more
S
S8798VUsa
22/12/2024
“Excellent stay!”
Clean, clean, clean. Amazing staff. The view from the treadmill of the city was incredible and the gym had quality pieces to fit any workout. Fresh coffee each morning in the lobby was a big bonus. Huge bathroom/ shower. CTA subway lines were very convenient. Even our teenager liked it!!
A
aislingchaney89
Manuel Antonio, Costa Rica
02/12/2024
“Great location, clean room, friendly staff”
Great location within a 15 minute walk from union station and to shops and restaurants. 2 coffee shops across from hotel. Lovely cafe attached that I went for breakfast in twice. Really friendly staff. Shout out to Micheal the bellman for being so friendly and kind. Even gave 2 little teddies to br… more
M
memolly
Riverside, Missouri
10/11/2024
“Excellent, friendly service”
I was in town for a conference, and the location worked well. Walking distance to restaurants and transit. Staff was very friendly and helpful. My room was on the 8th floor, which did involve navigating a short set of stairs after getting off the elevator. Not an issue for me, but may be a surpris… more
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dfb260
Staunton, Virginia
04/12/2024
“Very nice!”
Large, clean and comfortable room and bathroom. Easy access (low threshold) shower. Recommend that you call ahead and request a room with a good view. Excellent location near the Loop. Rooms have refrigerators with freezers as well as microwaves. This was my second stay here. Good rates.
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