Towneplace Suites Chattanooga Near Hamilton Place

“Grace in a time of loss”

I just completed a nine night stay at this hotel, and am probably the only customer there ever to have been staying at a Four Seasons suite the night before. Originally booked for four nights on a very good deal, then extended two more times to get to nine nights. The reason for the trip was to b… more

I just completed a nine night stay at this hotel, and am probably the only customer there ever to have been staying at a Four Seasons suite the night before. Originally booked for four nights on a very good deal, then extended two more times to get to nine nights. The reason for the trip was to be there for the last days of my mother's life, while she was already gone in personality, her body fought on but we and the angels at hospice knew the end was near. Given all the people staying at my families home, finding a nearby hotel was needed both to give me a place to retreat too and just to have a bed. Check in was easy, and after my 10 hour drive when asked how I was doing by the front desk person, Danielle, I broke down and told her why I was there and was given the gift of grace. She perfectly comforted me with her words and was a bright spot in an otherwise rough day. Six days later at 2:30am when the middle of the night call came that she was passing, the half awake heading out ran into Danielle again. Hoping to find some coffee, she let me know it wasn't out until 5am but told me to grab a iced coffee on the house and go. I have the money, but this tiny gesture to understand my immediate need for caffeine to get me awake and the time pressure to get to my mother's bedside was humanity as it should be personified. She had remembered me, knew where I was going and why...and offered another act of grace. The night before checking out, to spend a few more night at the now mostly empty house, I ran into Danielle one last time. I got to thank her personally...she said she had been thinking about me and wondering how everything ended. It meant so much. The hotel is totally fine, and is a good value. The room was nice, with a comfortable bed and plenty of room to spread out with all the storage one could want. The breakfast was certainly passable, and I was able to get in a few workouts at the gym (which could use a few free weights under 20 pounds, I suspect those wandered out with guests at some point). It was really the staff, that elevated my experience to motivate me to write about it. Thank you Danielle for your grace in a difficult time...little things, even by strangers can mean so much. RNM

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“Good hotel”

Our stay at this hotel went very well. The hotel was very nice with very good staff and the breakfast they had was very good as well. I got a really good deal on the hotel room itself, but please be advised that if you have your pet dog with you, they will charge you an additional $75 a day, whic… more

Our stay at this hotel went very well. The hotel was very nice with very good staff and the breakfast they had was very good as well. I got a really good deal on the hotel room itself, but please be advised that if you have your pet dog with you, they will charge you an additional $75 a day, which I thought was a little too much.

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“Good location, clean and adequate”

The room was clean and adequate for a quick trip. The pillows were tiny for a king size bed and not comfortable. The staff were all very nice. The breakfast area is small for the amount of guests with limited food choices. It was too crowded on our 2nd day so we chose to go out for breakfast.