Chattanooga Marriott Downtown

“Nice but could have been cleaner”

It was a nice hotel. The bed was comfortable. On the 2nd day, housekeeping changed out our towels, but only left us one washcloth. They were quick to bring more after we made the request. Our only complaint was that there was mildew in the shower.

“Nice but needs work”

Had reserved a room several months prior to visit for marriage conference. Check in was at 4:00 pm and we arrived at 3:30 that day. Had reserved king room but when we got to the room it was a double. Went back down to the desk and were told that the king rooms were sold out although this is what ou… more

Had reserved a room several months prior to visit for marriage conference. Check in was at 4:00 pm and we arrived at 3:30 that day. Had reserved king room but when we got to the room it was a double. Went back down to the desk and were told that the king rooms were sold out although this is what our reservation confirmation had stated. No other options were provided. She did offer free parking which only amounted to $10 per day since we had a discounted rate due to conference. So total of $20. Room was nice but toilet maintenance stop/supply line was leaking and had been for some time due to black mold being there.

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“Housekeeping needs help”

A bit disappointed with this Marriott. I travel quite a bit and always stay with Marriott. I rated as average because that is what the stay has been. Staff is super friendly, however, housekeeping needs to step it up. I stayed here for 7 full days, and my room didn't get cleaned until the third… more

A bit disappointed with this Marriott. I travel quite a bit and always stay with Marriott. I rated as average because that is what the stay has been. Staff is super friendly, however, housekeeping needs to step it up. I stayed here for 7 full days, and my room didn't get cleaned until the third day. I had to call to ask if they clean every day as I wasn't sure since some hotels do every other. They stated they come every day, I had to request more towels and trash to be taken out. On day 4 came back to room after sightseeing, around 2 pm and room still hasn't been cleaned. We still have a couple days here so maybe they will come and clean again. So far 2 out of 7 days they came to clean room . Everything else is fine.

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“Old but renovated hotel with smelly hallways”

The biggest issue with this hotel was the musty stinky smell inside the hotel. I read other reviews and was prepared for this but was surprised. Some days it smelled like must and others it smelled like sewage. However, like the other reviews mentioned it did not smell in the room AT ALL. So it was… more

The biggest issue with this hotel was the musty stinky smell inside the hotel. I read other reviews and was prepared for this but was surprised. Some days it smelled like must and others it smelled like sewage. However, like the other reviews mentioned it did not smell in the room AT ALL. So it was bearable. ROOM I didn't find the bed very comfortable, however I often don't when staying in hotels. The pillows, are just like every pillow at every hotel these days, they instantly collapse under the slightest weight and seem to become non-existent, but I guess that's ever pillow at every hotel. The AC in the room would not go down very far and it was very vey hot in the room while we were there. The layout of the room was nice, however even though it's clearly an older hotel that's been remodeled they still had carpet in the room, so I wasn't very happy with that. But other than that the room seemed clean. There was both a mini fridge and microwave and coffee maker in the room. The space in the room was pretty well used with the furniture they had. The other concern in the room was the water. The water was mostly scalding hot during our stay. So hot in fact, that I had to turn it off and on while showering because it was way way too hot. Sadly, we only stayed a few nights and didn't notice this until mid way through the 2nd day since we arrived late the first night worked from the room. By then it seemed silly to tell the front desk since I assumed they would either have us move rooms or would send someone up to fix it, and we had evening plans. LOBBY & BAR The lobby and bar is a large area. I worked from that area two days while I was there. However, the best spot to work and plug your laptop/phone in turned out to have broken power outlets, so I ran out juice at one point suddenly and had to run back up to my room. But I found another spot that worked great and I ordered lunch there one day and was pleased. It is connected to a conference center so be wary that if the conference in town is not hosting lunch, then this area will get VERY busy VERY fast. Luckily for me that only happened one day and people started pouring in right as I was ready to pack up and take a break in the room for a while. WIFI Overall, I had no issues with using the wifi to complete my work, I did have to join many meetings, none of which I used my video camera and I had no interruptions or slow service.

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