Springhill Suites By Marriott Charlotte Ballantyne

“Excellent Hotel”

The room was gorgeous. Very neat very clean. When I first arrived, I didn't recieve the room I originally saw on website. When I called the front desk and informed them about it, the front desk agent went above and beyond to find me the correct room and near the elevator which was a plus since I an… more

The room was gorgeous. Very neat very clean. When I first arrived, I didn't recieve the room I originally saw on website. When I called the front desk and informed them about it, the front desk agent went above and beyond to find me the correct room and near the elevator which was a plus since I and another family member is disabled. I wish I knew her name but I do not remember. She was fantabulous with my checkin process. The only complaint I had was the elevator was so far down the hallway for me to walk with my walker and housekeeping came only once out of my 5 day stay. Other than that. The hotel is quiet and the breakfast is very good. Also was in a good location. I WILL DEFINITELY BE BACK.

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“Nice but, UGH, frosted glass bathroom”

If this is helpful, lemme know! Date= May, 2024 Name/location=SpringHill Suites, Ballantyne NC Room=318 Comments= We stayed 2 days, a Friday and Saturday night. A large group was staying and although the gathering in the lobby/eating area was a bit loud with conversation, the group was very ple… more

If this is helpful, lemme know! Date= May, 2024 Name/location=SpringHill Suites, Ballantyne NC Room=318 Comments= We stayed 2 days, a Friday and Saturday night. A large group was staying and although the gathering in the lobby/eating area was a bit loud with conversation, the group was very pleasant. Lazy review Pros- are location, toilet/shower areas separated, bed, good size room, good staff Cons-are Glass bathroom doors, elevator location Improvements- are add loaf bread, its cheap, get real bathroom doors. Staff=A: Nice and helpful Housekeeping= looked clean Elevator= 2 but almost end of hotel Pet Friendly= No pets allowed :) came with Fridge= Small, no freezer Room was Cleanliness- Everything appeared clean Tv- good size but no interactive channel menu Bed= soft and clean Pillows= soft Heating and air= worked well, has constant on option Shower/bath= large shower but no bath Toiletries= Wall mount, not the best scent, not the worse Well lite= lighting in and out of room seemed good. Laundry= yes, 1 washer was broken, but 1 set was working. $1 each for ~30 minute cycles. Breakfast= Was ok. No loaf bread for toast, only bagels and English muffins. Restaurant= no Business Center= yes View= parking lot (see pic) Pool= yes, but people using the patio to smoke. Fitness room.= yes, newer equipment Location= Very nice area, close to many amenities such as Walmart Price was- $147 Parking-free Summery- We had a pleasant stay. The staff was friendly and helpful (let us do afternoon check out as we had stuff going on) and a in a nice convenient area. Room Tip: 1st floor gets noisy from the lobby crowd, might want another floor. Eco-friendly practices=lights/water pressure are LED and pressure was good on 3. Issues= We really do not like the sliding glass doors on the bathrooms… doors don’t lock and anyone uses during the night, the room is flooded with light since it is, after all, frosted glass doors. Pretty unpleasant for the person trying to sleep.

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“Solid Hotel, Tesla chargers out of order”

I stay at this hotel a decent amount due to quarterly work trips . The hotel itself is fine, my Room as always been clean, however both Tesla chargers they have in the parking lot do not work. As Tesla owners know, this is a big bonus when choosing what hotel to stay at, and most pull into the hote… more

I stay at this hotel a decent amount due to quarterly work trips . The hotel itself is fine, my Room as always been clean, however both Tesla chargers they have in the parking lot do not work. As Tesla owners know, this is a big bonus when choosing what hotel to stay at, and most pull into the hotel with not a lot of charge and depend on the chargers to juice back up. Hopefully the staff have a service ticket in to get these fixed asap before someone gets stranded . Thanks !

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