Cannon Beach Hotel Collection

“Could Have Been Worse”

The hotel was adequate, but the service was excellent. Maya greeted us at the front desk, and she was terrific. Helpful, friendly, accommodating, just fantastic. She would be the reason I returned. The rooms were comfortable enough. We did not book directly through the hotel, and the rooms were mis… more

The hotel was adequate, but the service was excellent. Maya greeted us at the front desk, and she was terrific. Helpful, friendly, accommodating, just fantastic. She would be the reason I returned. The rooms were comfortable enough. We did not book directly through the hotel, and the rooms were misrepresented. Maya did what she could to make things right.

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“It's a nice place to visit but you might want to stay somewhere else.”

The location is great, walking distance to Cannon Beach. However, there's no air conditioning and there's no elevator. So, if your room is upstairs you'll have to wrestle your luggage up the stairs by yourself and you're going to want to spend most of the time walking around the town or down the … more

The location is great, walking distance to Cannon Beach. However, there's no air conditioning and there's no elevator. So, if your room is upstairs you'll have to wrestle your luggage up the stairs by yourself and you're going to want to spend most of the time walking around the town or down the beach because the rooms are small and somewhat overpriced.

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“Room 20”

I originally booked the room for two nights while traveling on the coast of Oregon. This is a collection of properties and I stayed in the Courtyard, room 20. The property is a couple of blocks from the main check in area. Check in was fine and May was welcoming and helpful. For that matter, t… more

I originally booked the room for two nights while traveling on the coast of Oregon. This is a collection of properties and I stayed in the Courtyard, room 20. The property is a couple of blocks from the main check in area. Check in was fine and May was welcoming and helpful. For that matter, the staff was friendly. I was told that someone would be at the front desk from 8a-10p. I was provided the emergency number, and a map. The parking lot is small but free. My room was on the 2nd floor and there is no elevator. On entry to the room, my heart sank for over 325+/night. The room is dated but I can deal with that. It had a balcony with chair and the ocean was to the right. There was. a gas fireplace., king bed, seating area, small dining table, and kitchenette w/ dishes and utensils. It was a good size. The. bath had a small shower, single sink, and jetted tub. It just did not seem to be cleaned well. The bed had a comforter on it that was clearly stained. The shower had mildew/mold around it. The jets in the tub were discolored. The carpet clearly needs replacing. I called and expressed my concern to Maiya. She apologized and someone was there w/I the hour to change it. I did not like the fact that the person, Sean, I believe, made an excuse about the stains I showed him. Well I settled in for the night and it was quiet. However, I noticed my eyes watering. I started sneezing and my head started hurting. It was a restless night. The next morning I get up and in the bath a find a bug crawling that was it. I called at 8am and Pam answered. She immediately asks if I am sick. I told her I felt like I was having an allergic reaction and wanted to check out early. She looked at my reservation and said it was not refundable. I discussed this further and she tried to override it, not successful. I asked for the manager and she said he/she would not be in until 9 or 10am. I asked her to try and reach them and to give me.a call. Pam called me and told me that I would be reimbursed for the night I did not stay. She asked if I was allergic to dogs. I was taken aback. I did not know this was a room where pets were allowed. If it was mentioned I would not have booked it. Overall, the staff was top notched. The area at the courtyard was good. The location is good. You are steps away from the beach and haystack rock. The room can be dated but cleanliness is tantamount especially if pets are allowed. What I appreciate about this place is the staff. I can tell they want the customer to be satisfied and that goes a long way. I think with better housekeeping, this could be.a gem.

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