The Newbury Boston

“Family Trip to The Newbury”

Beautiful hotel and is located in the perfect location. Amenities and staff were both great and would highly recommend anyone going to Boston to stay at The Newbury. Concierge took care of every request we had and the on site restaurant Contessa is amazing.

“Nice place but pricey.”

Let's start with the service. Generally, the service is really good, courteous people, very helpful and the quality of food and beverages was amazing. The hotel is in a very posh street, lots of high-end shops. The hotel is also pretty close to the airport and many of the important attractions in … more

Let's start with the service. Generally, the service is really good, courteous people, very helpful and the quality of food and beverages was amazing. The hotel is in a very posh street, lots of high-end shops. The hotel is also pretty close to the airport and many of the important attractions in the city.

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“Excellent service in busy times”

The best hotels are the ones, which you don't want to leave, even if they are in a prime location, i.e. downtown and near lots of attractions: a beautiful park, a nice shopping street... Even an "ordinary" King Room at the Newbury Boston is well appointed, modern, light and bright, and comes with a… more

The best hotels are the ones, which you don't want to leave, even if they are in a prime location, i.e. downtown and near lots of attractions: a beautiful park, a nice shopping street... Even an "ordinary" King Room at the Newbury Boston is well appointed, modern, light and bright, and comes with a beautiful lounge seat along the window sill, which I used a whole long morning to work a bit. I got a room at the 15th floor - lovely! - I met sweet valets (who let me park my rental car for a moment, so that I could check in and drop my luggage in my room, before returning the vehicle to Sixt several blocks away), I was lucky to have a charming bellman, who carried my suitcase and backpack to my room and was happy to give some explanations. A polite and friendly concierge made sure that I had reserved a table for breakfast the next morning at Contessa, which would be fully booked, he assured me. The superfriendly host at the reception opened the lounge - they call it The Library - for me, even after I had returned my room key, his charming colleague had offered me a late check-out at 3 p.m. the previous day... I could go on and on. I only stayed 24 hours, but I enjoyed every moment. And I enjoyed the delicious granola for breakfast, too. I guess, I will be back at The Newbury, next time I'm in town. Because I got all this, in spite of the fact that the hotel was fully booked (given the national holiday that weekend) and in spite of the fact that masses of guests filled the lobby, lounge, bar and restaurant. Somewhat stressful, but the staff did not have the guests suffer for it.

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“Go to the Four Seasons instead”

It’s my second stay here and I won’t be back. Great location but so are the other hotel in this area. Breakfast is an issue and was on my last trip too. You can’t make a reservation. We waited this morning for 20 minutes at 8 am to get a table. We were told that the only table available was a sofa … more

It’s my second stay here and I won’t be back. Great location but so are the other hotel in this area. Breakfast is an issue and was on my last trip too. You can’t make a reservation. We waited this morning for 20 minutes at 8 am to get a table. We were told that the only table available was a sofa with a low table (not a comfortable spot to eat at) and if we waited it would be 45 minutes for a regular table. So we had to sit at the sofa. Two minutes later a four top opened up. I went back out to our hostess and told her and she said that table was reserved. I asked how if it isn’t possible to make a reservation she said the person came down earlier and asked for the table. She sat the gentleman who was behind us in the line there. Who had not reserved the table as I had a conversation with him while we waited to get seated. She lied to me. I told her we were going to go somewhere else. So then she said she would find us another table. The table was in the back whenever there is a coffee set up for hotel guests. So a constant flow of people and no other breakfast tables. So we left. It was a waste of 45 minutes. And when we leave on Sunday we won’t be back to this hotel. Four Seasons across the street or the Ritz will be our next stay.

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