Description
Facilities: 501 rooms and 25 suites are located on 22 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance wit… more
Meals: Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. The hotel also offers snacks.
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dance hall
- Games room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Childcare
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Porter
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Supermarket in hotel
- Terrace
- Wake-up call service
- Wedding service
- Children
- High chair
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- High chairs
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Minimum registration age without supervision
- 21
Good to know
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable
This property has additional information that you can
see here
Very good
Based on 5479 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Boston
Showing 5 featured reviews out of 5479 TripAdvisor reviews
D
dngold
New York
16/03/2025
“Superb Boston Hotel”
Excellent hotel in perfect location when visiting Boston. Superb accommodations, professional staff to serve guests. Spacious rooms with lovely city views. Breakfast bar was convenient and extremely well stocked. Employees were both courteous and professional.
K
Kimberly M
Methuen, United States
14/03/2025
“Better than expected”
My husband and I booked this room as part of our Christmas present to one another- a stay in the city, Celtics/Lakers game and dinner. For us, the location was SO convenient. Just a 15 minute walk to dinner (Maggiano's), and a less than 5 minute walk to the T to the Garden. The hotel and room were… more
My husband and I booked this room as part of our Christmas present to one another- a stay in the city, Celtics/Lakers game and dinner. For us, the location was SO convenient. Just a 15 minute walk to dinner (Maggiano's), and a less than 5 minute walk to the T to the Garden. The hotel and room were so much better than we expected, and could not beat the price. We made it just in time after the game for a nightcap at the lounge, perfect way to end the night. If I had one complaint, we had a high floor city view- to me, it wasn't a city view. We saw the harbor, the big gas tank and the highway. The rest was just buildings.
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J
Jessica A
12/03/2025
“First Impression was a great one!”
This was our first stay at a Hyatt hotel and I loved it. Everything was clean and the employees were extremely helpful and professional. There was a large variety at the breakfast buffet and a good selection of breakfast a la carte to order as well.
K
Kenny21NJ
Bellmawr, New Jersey
16/03/2025
“Great Location”
Great Location. very walkable to see sites in the city of Boston. 10 min walk to South Station and close to T line stations. A quick walk to the Massachusetts State capitol and other historical sites Room was clean and spacious. Check in staff was friendly. and helpful.
M
M C
16/03/2025
“ok experience, but watch the fees.”
A 'destination fee' of $35 is charged above the standard room rate, which does provide 'free' high speed internet -- although you could upgrade speed for $12.95. The fee also provides discounts for some hotel and outside services (dry cleaning, restaurant discount), but since you can't decline the… more
A 'destination fee' of $35 is charged above the standard room rate, which does provide 'free' high speed internet -- although you could upgrade speed for $12.95. The fee also provides discounts for some hotel and outside services (dry cleaning, restaurant discount), but since you can't decline the fee or those discounts, this mostly looks like a way to charge $35 more than the advertised rate. Valet Parking is ~$60 day (unlimited in/out), but DIY parking in the on-site garage is $41 (not unlimited in/out). If you're staying over and not using the car, skip the valet parking. Easy to load/unload stuff in the garage-level lobby entry.
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