Holiday Inn Express & Suites Naples North - Bonita Springs, An Ihg Hotel

“A nice none beachfront property”

This is a reasonably priced property convenient to beaches but not at all waterfront. The pool is small. The breakfast is about average hotel breakfast and is included. The employees at the front desk were helpful. Location is near grocery stores and restaurants. Need to have a car.

“A very good budget hotel.”

My wife and I have stayed at many Holiday Inn Express hotels. They suffer from an identity crisis. Some are modern and well-appointed, and appear to be worthy competitors to Hilton Garden Inn, Courtyard by Marriott and the like. Some are older and tired looking and appear more in the Best Wester… more

My wife and I have stayed at many Holiday Inn Express hotels. They suffer from an identity crisis. Some are modern and well-appointed, and appear to be worthy competitors to Hilton Garden Inn, Courtyard by Marriott and the like. Some are older and tired looking and appear more in the Best Western category. This hotel is one of the latter. So, why 4 stars? Because if you put this hotel in the budget category, it does that very well. I rated this to be a very good budget hotel. I just left there today after 5 nights in room 420. The negatives: Hotel needs a facelift. It looks old and worn. Landscaping around the hotel is sparse. The only elevator groans and rattles and is too small. Language can be an issue. We usually decline room service because we have our dog with us, but I still need fresh towels and trash removal. On 5 different occasions, I walked up to a housekeeper with an arm full of used towels, and 4 times I got “no hablas anglais.” Really? Isn’t it pretty obvious what I wanted? Shouldn’t these ladies have at least a rudimentary understanding of what a guest might need and say? Please don’t get me wrong, I’m not opposed to immigrants. I think this country needs a very robust LEGAL immigration policy. My lengthy experience with hispanic immigrants is that they work very hard and love being in America, unlike the spoiled brats we see on many of our college campuses. But, I digress. Poor water pressure in the shower. The water pressure in the sink was great, leading me to believe that they just need to replace the shower head. The good: The free breakfast is surprisingly good. Bacon or sausage, eggs, oatmeal, great cinnamon rolls, and pancakes every morning. The hotel was very quiet, had plenty of free parking, and wonderfully comfortable beds with great pillows. The bathroom was big and clean with large, soft towels. They allow dogs. I was charged $75 for my dog for those 5 days. When I had to call the front desk for clean towels, they were very responsive. The staff were very polite (but they could use a dress code). The room rate was very reasonable. I would stay here again.

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