Description
Facilities: 391 non-smoking rooms are located on 12 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking … more
Location: This resort is uniquely positioned on the oceanfront of the beautiful Hilo Bay, offering breathtaking panoramic views of the bay, the majestic Mauna Kea Mountain, Mauna Loa Mountain, Coconut Island, and the lush Hamakua coast. It has a convenient location perfect for accessing the most scenic, cultural and adventure attractions of Big Island. The resort is within a short walk of Lilliuokalani Gardens and Hilo Harbor as well as within a short drive of excellent snorkelling beaches, downtown Hilo's historic shopping district and Rainbow Falls. It lies only minutes from Hilo town where guests will find shopping venues, restuarants and bars.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.
- Entertainment
- Entertainment
- Club
- Pool table
- Shops in hotel
- Computer room
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Facilities for events and banquets
- Shared kitchen
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Services
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Shops
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Fireplace
- Vending machines
- Wedding service
- Kids´ audiovisual material
- Poolside huts
- Sun terrace
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Bars
- Pool bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Swimming pools
- Sunbeds
- Activities
- Golf course (within 3 km)
- Water sport facilities (on site)
- Snorkelling
- Bike rental
- Diving
- Golf course
- Surfing
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 21
- Deposit:
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Very good
Based on 1617 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Volcano National Park
Showing 2 featured reviews out of 1617 TripAdvisor reviews
N
Neens E
10/01/2025
“Comfortable stay near Volcanoes National Park.”
I visited the Big Island mainly to hike around Volcanoes National Park and venture around being this was my first visit ever to this island. There really aren’t a lot of choices for hotels in Hilo, so you’re limited to this one, a few other neighboring hotels from what I saw, or Airbnbs. With all… more
R
rervais
Honolulu, Hawaii
19/11/2024
“Mixed review”
I’ve stayed here before. Beautiful views from the rooms and the grounds are lovely. The rooms are a bit worn and need updating. Ours had a big wooden door (that kept sliding off its track) which covers the bathroom entrance. Not much privacy as it hangs there with gaps around the edges. Also disapp… more
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