Description
Facilities: The hotel has a lift and features 80 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-acces… more
Meals: The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Alcoholic beverages are available.
- Parking
- Parking
- Services
- Indoor pool
- Fan
- Fax / Photocopier
- Play area
- Private pool
- Serviced office
- Conference centre
- Gym and SPA
- Spa
- Sauna
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Lift
- Reception
- Concierge service
- Reception
- Multilingual reception staff
- Entertainment
- Pool table
- Smoking
- No smoking allowed anywhere in the hotel
- Wi-Fi
- Pay-per-use Wi-Fi
- Bars
- Bar
- Activities
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 11.00 am h
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Very good
Based on 919 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 919 TripAdvisor reviews
K
karenbJ4326KK
Carmel, Indiana
16/10/2024
“a hidden gem!”
This hotel is extremely well maintained. the whole time we were there we witnessed them shampooing seats in the lobby, buffing floors and otherwise cleaning. The rooms themselves had been recently updated and were well layed out and comfortable (as well as CLEAN!) The staff was helpful and hardw… more
J
John S
Montgomery
13/10/2024
“Great Stay and atmosphere”
First time to Big Bear, was a business stay. Had a double queen with a fireplace which was a nice touch. Breakfast was excellent. Rooms well maintained and spacious. Staff friendly and knowledgeable. Enjoyed the hot tub and pool which was still open. Overall an excellent stay. Also nice to have … more
J
Josh M
30/09/2024
“Wonderful”
This place is beautiful and relaxing, everything was so clean and fresh I would definitely come back to stay . Awesome workers , super friendly and nice . Thank you so much , will be back to stay soon. Nice little get away in the forest a pool under the pine trees . That was the best .
N
NFA05
Los Angeles, California
30/09/2024
“First time at Big Bear Lake, Chateau Big Bear Boutique Hotel was Great!!!”
Celebrated our Wedding Anniversary with a quick getaway to Big Bear Lake and decided to stay at this hotel. We really enjoyed our stay at this property, the hotel is very well located, it is close to Snow Summit, restaurants and the lake. Christy was very welcoming and friendly during check in and … more
N
nsherwood
california
02/09/2024
“Great stay!!”
Best hotel in Big Bear. Quiet location, spacious spotless rooms, great staff, good breakfast,pretty grounds, couldn’t ask for a better stay. We reserved 3 rooms for a family vacation and we loved every minute of it. They even have a game room and the pool area is so pretty!