DoubleTree by Hilton Hotel Berkeley Marina

“Customers dogs ruined it for me”

We have stayed here twice before in previous years and enjoyed its lovely setting. But last time in 2022 , when they had started allowing guests to have dogs in their rooms and the restaurant I had to complain when I saw guests bring their dogs out late at night, to go to the toilet on the short cu… more

We have stayed here twice before in previous years and enjoyed its lovely setting. But last time in 2022 , when they had started allowing guests to have dogs in their rooms and the restaurant I had to complain when I saw guests bring their dogs out late at night, to go to the toilet on the short cut grass in the centre courtyard, outside the swimming pool . I was glad to see that this year they at least had a sign saying ‘please pick up after your dog’ but they were still allowing dogs to pee and poo on the grass and the paths all around. Even if dog owners pick up poo there is very little rain in the summer in this part of California and I was very distressed when my toddler granddaughter, whom we had come to visit, wanted to sit and roll around on the grass. Also The food here is very expensive now; we managed to rack up a bill of $140 just on breakfast when we had one bowl of muesli and fruit between us and two Eggs Benedict! The hotel is getting a bit dilapidated, the patio doors didn’t close properly and had to be held in place with a stick. The air conditioning came on with such loud noise/force in the night that I thought a truck was crashing into the patio door! We had to turn it off at night afterwards. I must say that the staff were very helpful, though, and took steps to try and correct any problems. But they can’t do much about the dogs unless they ban them.

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