Augusta Marriott At The Convention Center

“Very good hotel for the price.”

An absolutely fantastic hotel, I stayed here for the recent Joefest convention and thoroughly enjoyed my stay. Room quality is good with excellent air conditioning, amenities are good and the beds are very comfortable. The food at this restaurant is top shelf, with the chicken sandwich being a hi… more

An absolutely fantastic hotel, I stayed here for the recent Joefest convention and thoroughly enjoyed my stay. Room quality is good with excellent air conditioning, amenities are good and the beds are very comfortable. The food at this restaurant is top shelf, with the chicken sandwich being a highlight on the lunch menu. Breakfast is equally as good with some incredible omelettes and steaks for dinner are simply incredible. Friendly reception staff and the hotel is very clean and tidy, maid service is excellent. Will definitely be back again for next year’s convention, thank you for an excellent stay.

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“Horrible Smell”

The best hotel in Augusta by far. Within walking distance from all the wonderful dining options downtown. Rooms are spacious and what you would expect from a Marriott. Great staff that is managed well and always a pleasure to interact with. On this stay they had a smell that was o overpowering it… more

The best hotel in Augusta by far. Within walking distance from all the wonderful dining options downtown. Rooms are spacious and what you would expect from a Marriott. Great staff that is managed well and always a pleasure to interact with. On this stay they had a smell that was o overpowering it lingered through out the convention center and into the lobby. Not sure what in the world died but the hotel had a smell of death that lingered for two days straight. It is a nice hotel that is aging in the heart of Augusta, Georgia. Elevators not working and constant signs of repair needed.

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“Underwhelming Stay with disappointing security”

To: Marriott Augusta Convention Center CEO, General Manager It is with tremendous chagrin that I am typing this review. Sadly, the received discounted contract, through participation with the preferred AAA travel program, was poorly executed. Conflicting pricing regarding the final grand total, po… more

To: Marriott Augusta Convention Center CEO, General Manager It is with tremendous chagrin that I am typing this review. Sadly, the received discounted contract, through participation with the preferred AAA travel program, was poorly executed. Conflicting pricing regarding the final grand total, poor water pressure, and minimal bedding, are also other issues of concern. The room requested at the time of purchase was not provided as stipulated upon arrival, for the 2 night, 3 day July 2024 stay. A modest roll up bed was placed in the room at some point while no occupants were present and, subsequently an alarming security breach occurred. Appropriate measures are currently not in place to effectively handle ethical matters regarding video footage and/or locating, recovering personal property of clients. Incident reports should be made available in person, not just online. Also, simply asking an employee an investigative question regarding an issue does not guarantee a truthful answer in return. Additionally, the lack of concern was evident by the overall abysmal response of the hotel. In the near future I hope that prompt and immediate steps will be implemented. Credit compensation of at least 100$ respectfully, either reward points or gift cards of equivalent cost value should be given when incidents are proven. As well as, all arrival entrance door security footage should be reviewed to restore consumer trust with the organization. These are needed and reasonable solutions for the company to consider. Thank you

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