Holiday Inn Express & Suites Asheville Downtown, An Ihg Hotel

“Great hotel! So glad we stayed here”

So glad we chose this hotel! The location is great. Easy to get on the highway or main roads. As soon as you walk in the front door you can tell it is very clean. Front desk staff were very friendly and seemed to care about our stay. We asked for a quiet room and were given room 601 which is at t... more

So glad we chose this hotel! The location is great. Easy to get on the highway or main roads. As soon as you walk in the front door you can tell it is very clean. Front desk staff were very friendly and seemed to care about our stay. We asked for a quiet room and were given room 601 which is at the end of the hallway on the top floor and it was perfect. Everything looked well maintained and new from the hallways, breakfast area and room. Room was very nice. Modern furnishings, comfortable king bed, very soft sheets, large and sharp tv. Whomever planned the closet-bench-table and desk unit was truly thinking of the guest. The bench allowed us to put our two suitcase on it opened and it was empty underneath for shoes, keeping them out of the way. There are three strong wall hooks above it which we used for our after shower towels. With the extra flat surface under the tv and desk there was plenty of flat surfaces to put things on. Above the good size fridge (no freezer) was a counter with a microwave and coffee maker on it with open space left. Above that was a shelf. Lots of storage for food or anything. Besides the bedside lamps there is a soft light you can turn on that shines up from behind the headboard. Nice ambience. Bathroom had a large backlit mirror and ample counter space. Usual toilet and shower but everything was very clean and well-maintained. They include dove shampoo, conditioner and body wash that are in wall dispensers in the shower. A nice extra. Hot water right away. I really wanted an outside pool area with chairs to sit in the sun and this hotel has one, although a small area there were 8-10 chairs with small side tables. I enjoyed being out there. What is unique is that part of the pool is inside and continues outside via a flexible plastic “curtain” that you can swim under or walk through. Plus, the pool was heated! The location is a nice area with other hotels but plenty of places to eat and a grocery store and gas station across the street. Easy to hop on the highway or main roads to get anywhere you want. Nice covered deck off of the breakfast room with tables and chairs as well as chairs and couches for lounging. Shaded and cool. I found it a bit loud with road noise but many people enjoyed the space. Breakfast was hot and tasty. Some people say it isn’t varied enough but this isn’t a fancy high-end hotel that you have to pay for your breakfast. Two types of sausage everyday, on alternating days there is either scrambled eggs or omelettes. They were fluffy and tasted great and I enjoyed the cheese omlettes too. Other offerings were fruit, bagels, toast, muffins, dry cereal and yogurt. There is a pancake machine too that serves up pancakes in under a minute! I would absolutely stay here again!!

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“Greatest stay ever!!!”

Me and my family decided to expend the weekend in Asheville, we chose this hotel closest to downtown Asheville and it was amazing!! I definitely recommend 100%. Once you get into the property you can smell the cleanliness, the rooms are clean, housekeeper do an amazing job, they were very kind ... more

Me and my family decided to expend the weekend in Asheville, we chose this hotel closest to downtown Asheville and it was amazing!! I definitely recommend 100%. Once you get into the property you can smell the cleanliness, the rooms are clean, housekeeper do an amazing job, they were very kind with us, the front desk agents are completely different from other hotels that we stayed before, I am never going to forget how great we were treated. Thanks Mallory, Vivi and Layla for the amazing customer service. The lady in the breakfast it was stunning, Beatrice, she was taking care of everyone, I’ve never this type of service before, that surprised us.

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“Excellent Experience”

We were greeted by a delightful, energetic young lady by the name of Layla. She was quick to answer our questions in a knowledgeable and professional manner. We enjoyed this no pets/no smoking hotel and especially the comfy outdoor patio which is often set up for guest smoking at other hotels. We... more

We were greeted by a delightful, energetic young lady by the name of Layla. She was quick to answer our questions in a knowledgeable and professional manner. We enjoyed this no pets/no smoking hotel and especially the comfy outdoor patio which is often set up for guest smoking at other hotels. We would recommend this specific hotel to any traveler. Hopefully you'll be able to encounter Layla with her welcoming personality...a rare find these days!

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“Great room and service”

I stayed at 3 hotels during my trip and this was clearly the best. I had a corner suite with a separate bedroom with a king bed. Rooms were large. I enjoyed sitting on the sofa looking at the mountains. Breakfast was good. Nice touch to have a large porch off the dining room. Staff were won... more

I stayed at 3 hotels during my trip and this was clearly the best. I had a corner suite with a separate bedroom with a king bed. Rooms were large. I enjoyed sitting on the sofa looking at the mountains. Breakfast was good. Nice touch to have a large porch off the dining room. Staff were wonderful. My room was spotless. Housekeeping personnel were excellent. Front desk staff were wonderful and answered all my questions. Parking was never an issue. Definitely a great hotel at a bargain price.

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