Four Points by Sheraton Asheville Downtown

“Thank you for great Staff !”

Excellent time at your hotel. The front desk was one of the major things that made a huge impact on us. Na'Quan was amazing & such a pleasant, helpful, kind, happy & professional associate. A great asset to have. Leslie, the mgr. was a chip off the block also with helpful, happy attitude & serv... more

Excellent time at your hotel. The front desk was one of the major things that made a huge impact on us. Na'Quan was amazing & such a pleasant, helpful, kind, happy & professional associate. A great asset to have. Leslie, the mgr. was a chip off the block also with helpful, happy attitude & service. They all made the hotel experience one of a kind & we will be back & send others. The upkeep at the hotel was up to standard as expected at the great Marriot & we thank you for all of it.

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“Older but clean property”

Older property, but rooms are clean. Dated rugs in room and common areas. In the evenings, would need to ride-hail to breweries. Free coffee in the morning. The outdoor pool doesn’t have much privacy from street - didn’t see anyone using it. There’sa restaurant onsite.

“OK location at the right price, but…”

We decided relatively last minute to head up to Asheville for a quick overnight to meet some local friends for dinner. The price was right ($101 plus taxes - a AAA rate) and the location excellent, right off the 240 and adamant to downtown, where we met our friends for dinner, so I booked it. ... more

We decided relatively last minute to head up to Asheville for a quick overnight to meet some local friends for dinner. The price was right ($101 plus taxes - a AAA rate) and the location excellent, right off the 240 and adamant to downtown, where we met our friends for dinner, so I booked it. Parking was free as well, a great benefit at any downtown hotel. The check in experience was pleasant enough and the room at first glance fine. As Marriott Bonvoy Titanium Elite members we had a choice of bonus points or complimentary breakfast for 2 so we chose the breakfast as we’d read it was a nice buffet. My spouse wasn’t feeling great this morning so he chose to stay in the room and I was surprised that they wouldn’t let me take anything to go (as an aside, the local Rotary club was also meeting in half the restaurant and I frankly didn’t want to sit there with the sound from their meeting spilling over), so I declined and took my voucher to the front desk and asked to have points instead. Hopefully they post! The ventilation duct in the bathroom needs cleaning and parts of the wallpaper are bubbling and peeling but overall the place is fine and worked well for our purposes. Would we stay here again? Probably not. There are other nicer Marriott properties just up the hill, a Renaissance, a relatively new AC, and an Aloft, so I think we’ll check one of them out next time.

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“Excellent Choice While Attending Arena Events”

We stayed here because we were going to attend a comedy event at the Arena on Haywood. Parking was free for guests and less than a ten-minute walk. The only disappointment was the option for inexpensive food. There is a Chophouse restaurant on site but we were looking for something on the lighter... more

We stayed here because we were going to attend a comedy event at the Arena on Haywood. Parking was free for guests and less than a ten-minute walk. The only disappointment was the option for inexpensive food. There is a Chophouse restaurant on site but we were looking for something on the lighter side. We ended up eating at one of the arena's concession stand so it all worked out. My only suggestion is to ask for a room on the opposite side of the busy and noisy expressway. Otherwise, the room was very comfortable and we would stay there again.

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