Doubletree By Hilton Hotel Denver Westminster

“Nice staff. Needs some renovation.”

The service was great. Front desk and restaurant personnel were friendly and accommodating. Breakfast buffet good variety with regular dishware and table service for coffee and tea. They serve Starbucks coffee. Did not use bar but looked inviting. Beds comfortable but room rather small. The… more

The service was great. Front desk and restaurant personnel were friendly and accommodating. Breakfast buffet good variety with regular dishware and table service for coffee and tea. They serve Starbucks coffee. Did not use bar but looked inviting. Beds comfortable but room rather small. The negative and reason I did not give a 5 is the condition of the facilities, especially the pool area, that are in dire need of renovation. The lobby area and hallways are nice but around the pool and spa paint is chipping, the ceiling is peeling and the pool and spa have dingy colored water. The spa also has large cracks on the wall, weak jets and the pipes are very noisy. The pool towels were a nice size but had large holes and tears. I would stay here again but probably would not use the pool/spa until they renovate.

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“Not as Bad as I Expected”

We had stayed at the Double Tree in Greeley, CO and it was excellent in every way. After reading reviews of the Westminster location, we were concerned. The hotel is older and needs extensive refurbishing, but the area has deteriorated since it was built so Hilton is probably milking it. Our roo… more

We had stayed at the Double Tree in Greeley, CO and it was excellent in every way. After reading reviews of the Westminster location, we were concerned. The hotel is older and needs extensive refurbishing, but the area has deteriorated since it was built so Hilton is probably milking it. Our room was clean and had no mold issues unlike other complaints. The staff was nice, friendly, and helpful. We expressed concern about car break ins that others had mentioned and the maintenance manager over heard us and took us outside and pointed out the best places to park, including offering to let us park in a handicapped spot near the entrance. He mentioned that the area was gnarly, but had heard of no recent problems. I passed on the handicapped spot and found a place heard the front. An early morning walk with the dog revealed no problems in the full parking lot. There were complaints about the AC not working. Ours worked but probably not as well as a newer unit would. We asked housekeeping for a fan and one arrived immedately. I needed something printed and asked the receptionist for the business center and pointed to a table with a bunch of outlets and no computers or printers. I emailed her what I needed printed which worked out fine. The outside needs the landscaping attended to and the trash picked up. The clientele here isn’t the best. There are nicer places to stay near there but this Doubletree was acceptable. Hilton should think about rebranding it or spending a lot of money to bring it up to the quality of the Greeley location.

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