Fairfield Inn & Suites By Marriott Anderson Clemson

“Helpful and delightful staff”

The hotel was clean, comfortable, and had everything we needed. The front desk staff, Lexy especially, was fantastic. We were there for a funeral, and she brought joy to the situation. Additionally, the evening manager (whose name I don't know) was very helpful and accommodating as we hung out in t… more

The hotel was clean, comfortable, and had everything we needed. The front desk staff, Lexy especially, was fantastic. We were there for a funeral, and she brought joy to the situation. Additionally, the evening manager (whose name I don't know) was very helpful and accommodating as we hung out in the lobby catching up with family. Would definitely recommend this property.

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“Cozy rooms, wonderful Staff!”

I traveled to the Anderson area to have access to nearby areas impacted by Hurricane Helene as part of my official duties. Needles to say, rooms in the area were tough to find, with so many being displaced by the storm. I gave up on searching for rooms through a 3rd party site that I usually am req… more

I traveled to the Anderson area to have access to nearby areas impacted by Hurricane Helene as part of my official duties. Needles to say, rooms in the area were tough to find, with so many being displaced by the storm. I gave up on searching for rooms through a 3rd party site that I usually am required to use for securing lodging for official business. I picked up the phone, rang the front desk, and had the privilege of speaking with Risha. Risha was very kind, patient, and helpful. During check out one of my colleagues had a discrepancy on their bill in regard to the agreed rate. The woman that prepared the morning's breakfast overheard us, kindly approached us, and went to the front desk with us to personally introduce us to Risha, helping to explain our situation. Risha again kindly and patiently listened to our case and was able to resolve the discrepancy. In fact, the entire staff that I encountered were kind, helpful, and professional. The rooms were clean, the ac was cold, the breakfast and coffee were good, and the grounds were well kept and felt safe. There are several food and beverage options within walking distance. I recommend this location.

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“Fire Lexi”

The hotel was nice and clean, and the food was good. Service was excellent by Risha, and I appreciate her attention to me and my friends! I do have a complaint, though. Lexi, the agent on duty at night, was horrible. My recommendation is to fire her immediately. Having an employee that isn't h… more

The hotel was nice and clean, and the food was good. Service was excellent by Risha, and I appreciate her attention to me and my friends! I do have a complaint, though. Lexi, the agent on duty at night, was horrible. My recommendation is to fire her immediately. Having an employee that isn't helpful to your customers, stays on her cellphone constantly, and sits in the office with her feet propped up on the desk behind the front desk, is unacceptable. I have many years of HR experience, and I can tell you that employees like Lexi are a cancer to your business.

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