Description
Facilities: Guests have a choice of 166 rooms located in a 19-storey main building and a 2-storey auxiliary building. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows … more
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch and dinner. Staff are also happy to provide children's meals.
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Parking (extra charge)
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Swimming pools
- Outdoor pool
- Sunbeds
- Gym and SPA
- Gym
- Spa
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Aerobics
- Smoking
- No smoking allowed anywhere in the hotel
- Smoke detectors in hotel
- Services
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Cash machine
- Fax / Photocopier
- Luggage storage
- Sun terrace
- Terraces
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Private pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Activities
- Tennis court
- Golf course
- Accessibility
- Wheelchair-friendly access
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Very good
Based on 4869 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 4869 TripAdvisor reviews
Y
Y2394OAsusane
27/10/2024
“Great place!”
Wonderful as always and the stay very relaxing. Have been here at least four times and I have enjoyed this place to the fullest. I appreciate the service jason gave upon my arrival with helping me to room 466, along with Rocco but Bobby made me spill my drink in my bag. He did try to make up but.… more
R
rmf_travels09
Savannah, Georgia
25/10/2024
“Best location, beautiful lobby, great service!”
The best hotel in Jacksonville! Great riverfront location, friendly staff and updated rooms! The lobby is contemporary and lots of space to spread out. As a Hyatt Member, I got a comp upgrade to higher floor riverfront room. The Front Desk (Joy) who checked me in was pleasant and provided me some… more
J
James J
Lancaster, Pennsylvania
24/10/2024
“Hats off to the Great Crew at the Hyatt Regency Jacksonville Riverfront”
I have traveled the US and Canada and have never found a hotel that rated an A+ in all catagories....Didn't meet one person that didn't excel in their jobs. And while the hotel was packed due to the Hurricane they never lost their great attitude. My wife had a medical issue that required an ambulan… more
W
WishfulThinkerz
Springfield, Virginia
24/10/2024
“Pretty good, with a few caveats”
Amazing comfy bed and pillows. The Riverview room was worth a little extra. Love that you can open the slider and hear and watch it all. Loved the fresh hot coffee each morning (although I wish it were gratis like at some other hotels), and the breakfast croissant sandwiches. Really liked the locat… more