Courtyard By Marriott Jacksonville Airport

“A good night sleep before early flight”

This hotel is the number one every time we have an early flight. It is very convenient and the staff is kind and helpful. Rooms are spacious and beds traditionally at Marriott are very comfortable. Additionally, the shuttle service to the airport is a big plus. We have two more incoming reservation… more

This hotel is the number one every time we have an early flight. It is very convenient and the staff is kind and helpful. Rooms are spacious and beds traditionally at Marriott are very comfortable. Additionally, the shuttle service to the airport is a big plus. We have two more incoming reservations for that matter. Highly recommend.

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“Great Airport Hotel!”

We were here for a lacrosse tournament. Very reasonable rate, nice hotel that was clean and quiet. Right off the highway but not so close you can hear its traffic. Also very close to restaurants and major brand stores like Ulta and Dicks- none of walking distance but a 5 minute Uber ride away. You … more

We were here for a lacrosse tournament. Very reasonable rate, nice hotel that was clean and quiet. Right off the highway but not so close you can hear its traffic. Also very close to restaurants and major brand stores like Ulta and Dicks- none of walking distance but a 5 minute Uber ride away. You can walk to the gas station on the corner (it’s in a good area) to buy incidentals. A 25-30 minute drive to Jacksonville Beach. Front Desk People were always nice and helpful! I’ve seen other reviews of other Marriott hotels where the reviewers mention not being recognized as valued members, but I learned from this hotel that sometimes the system does not recognize member status. I checked in and asked if they offer a market item for members, the woman at the front desk showed me that I was not coming up as a member for some reason. She apologized and felt bad for not being able to offer the market item, but instead offered hospitality items that are offered throughout the weekdays (cereal bar, a can of soda and a bf of Doritos) which compensated for more than a market item. I thought that was nice of her. So if front desk doesn’t recognize a members status it’s very possible it’s the systems fault not the staff. The rooms were very clean and quiet as well and a refrigerator and microwave for convenience! Would recommend

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“Good location and access”

We stayed at the Courtyard Jacksonville Airport Northeast twice during a recent road trip. The rooms were spacious and comfortable. The better sleep quality was in room 308 rather than 210 due to a more comfortable mattress. We would stay here again if in the area.

“Mid-tier hotel located conveniently to airport, but lacking a full-scale restaurant”

My wife, daughter, and I stayed here for one night in March 2024 prior to boarding our cruise from Jacksonville the next day. As I review the hotel, I would say that I have mixed feelings about our stay. There were some things that worked well and others that didn't. In terms of things that worked … more

My wife, daughter, and I stayed here for one night in March 2024 prior to boarding our cruise from Jacksonville the next day. As I review the hotel, I would say that I have mixed feelings about our stay. There were some things that worked well and others that didn't. In terms of things that worked well, first, some of the staff members were very nice. Rochelle's name, in particular, comes to mind. The two gentlemen running the courtesy shuttle were also very polite and helpful. Second, what worked well for us was its location and proximity to the airport. The hotel is also conveniently located to I-95 so the next day when we were traveling to the Jacksonville cruise port terminal, it was an easy ride getting to I-95 without getting stuck in too much traffic. Third, the courtesy shuttle. We were able to get a ride from the airport to the hotel on Sunday evening when we landed without much delay and then again on Monday afternoon when we needed to get lunch at a nearby restaurant. What did not work as well: The biggest complaint that I would have had about the place was that it doesn't have a full-scale restaurant affiliated with it even though the online description seemed to suggest that there is one such. The "restaurant", if one can call it that, is a small bistro that is only open for a few limited hours in the day. It is not open for lunch and even when it is open for breakfast, it only has a handful of options to choose from. Furthermore, the overall arrangement at the bistro wasn't great. The gentleman who took my breakfast order was not to be seen for several minutes after I placed my order and so when I wanted to get a croissant for my daughter, I just picked one up with every intention of pointing that out to him later on when he emerged from inside. However, when he re-emerged, he pointed out to me that I should have paid for the croissant ahead of time, whereas I (obviously) meant to pay for it once he emerged. In any event, my interaction with the person staffing the bistro on Monday morning left a sour taste in my mouth. The second less-than-positive aspect about my stay was that not all of the receptionists were as welcoming as Rochelle had been the night before. One of them (Nicole?) did help us get a later check out at 2 p.m. (we had already pre-booked an option that let us check out at 1 p.m.) and so while that accommodation for a delayed check out was appreciated, she - and the other receptionist - who were there on Monday afternoon were not as friendly as I would have liked. Again, not a biggie, but it is the kind of thing which prevents me from giving the hotel a 5/5. All in all, would I stay here again if I needed to? Yes absolutely, especially if proximity to the airport was important but I would be particularly mindful of the fact that the hotel does not have an in-house restaurant.

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