Courtyard By Marriott Atlanta Alpharetta

“A good business hotel north of the city”

I had the chance to stay at this hotel while working in the Alpharetta area. I thought from a business trip perspective it was a very comfortable hotel to stay in. The gym was better than I expected and the service at the front was quite delightful. There is the option to have food and beverages in… more

I had the chance to stay at this hotel while working in the Alpharetta area. I thought from a business trip perspective it was a very comfortable hotel to stay in. The gym was better than I expected and the service at the front was quite delightful. There is the option to have food and beverages in the lobby, which was a nice touch, but certainly plenty of food options nearby. The room was clean and well maintained compared to some other Courtyards I have recently stayed at. I found it to be easy access from the highway as well. So from a business perspective, I think it was a good location to stay at for working north of the city.

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“Hotel Option!”

This hotel is located in Alpharetta surrounding many other hotels, restaurants and business office. The hotel is slight dated and the hallways were extremely hot considering it was also about 97 degrees outside. The mobile key sometimes worked and sometime it didn't. Why check in on you cellphon… more

This hotel is located in Alpharetta surrounding many other hotels, restaurants and business office. The hotel is slight dated and the hallways were extremely hot considering it was also about 97 degrees outside. The mobile key sometimes worked and sometime it didn't. Why check in on you cellphone and request mobile key if I still have to go to the check in counter and do everything again? The room was extremely hot upon entering due to the thermostat was off, so I had to cut the a/c on and leave the room for an hour to allow it to cool off. Why would the thermostat be off and it 97 degrees outside and you knew guest were arriving for the room? However the room was clean and the staff was very friendly and helpful with restaurant options until the room could cool off. The lobby was very open and accommodating for computer work or grabbing something from the bistro. Even though the hallways were extremely hot and mobile key issues , I'll return due to the staff I encountered on my visit.

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“Not Up to Marriott Standards”

Checked in Sunday night - was told room would be cleaned every other day. Tuesday - no service. Wednesday - no service. Complained to front desk on Wednesday evening - no apologies, just a "I'll make sure they clean it tomorrow" Aside from the housekeeping issue, there were several other little … more

Checked in Sunday night - was told room would be cleaned every other day. Tuesday - no service. Wednesday - no service. Complained to front desk on Wednesday evening - no apologies, just a "I'll make sure they clean it tomorrow" Aside from the housekeeping issue, there were several other little annoyances. Toilet - had to hold the handle down until the water flushed fully out of the toilet bowl. Otherwise it wouldn't flush. Shower - the diverter to switch between tub and shower was so hard to move I thought the faucet would break. Had to leave it up. Both room keys stopped working my 2nd night - had to get the front desk to re-program them. Requested mobile key access - had to actually put my phone up against the door for it to work. On the plus side, it was probably the most comfortable hotel bed I've slept in, in a very very long time. But overall, this hotel needs to step it up to the level of quality travelers would expect from Marriott.

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