Sheraton Albuquerque Uptown

“Great Hospitality”

Tori, Jeanette and Laural were sweet and amazing. Great service and friendly atmosphere! The bar area was busy....these girls did not stop! The club lounge is super clean and Deborah was on cue with the hospitality. As a platinum elite member I'm here every other week.

“Clean, nice hotel, uneven housekeeping”

There for a conference, stayed 1 week overall. Nice place, enough eating places nearby to walk to even in the mid-summer heat. Room housekeeping was uneven. Never could get the body gel squirt thing in the shower to work, I reported it twice to the front desk to no avail. Sometimes, fresh glasse… more

There for a conference, stayed 1 week overall. Nice place, enough eating places nearby to walk to even in the mid-summer heat. Room housekeeping was uneven. Never could get the body gel squirt thing in the shower to work, I reported it twice to the front desk to no avail. Sometimes, fresh glasses, but not always. Sometimes cleaned ice bucket, but not always. Sometimes tip picked up, but not always. Breakfast was good. No signs of how to reuse towels for environmental purposes, the ones I used were changed each day (unnecessary to me). Food quality high at conference events (green chili soup was great). Some consternation at the desk when I asked for change of a $20...how quaint I am wanting to use cash to leave a tip!

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“Eh it’s alright”

My flight arrived very late on a Saturday night. The entry was very dark. The rooms need updating. The staff work hard to make up for the decrepit infrastructure. The first room I went to was on the 7th floor. It smelled like cigarettes and dogs. So I went back downstairs to the front desk. I ne… more

My flight arrived very late on a Saturday night. The entry was very dark. The rooms need updating. The staff work hard to make up for the decrepit infrastructure. The first room I went to was on the 7th floor. It smelled like cigarettes and dogs. So I went back downstairs to the front desk. I needed 2 beds. There was only 1 left. It was on the second floor The rug was very old and stained. On Sunday morning, the front desk was able to move me to a “Mountain View” 2 queen bed room on the 6th floor The art/paintings on the wall look like the clearance section at home goods store. There was uneven vinyl flooring at the entry. I share a picture of the gap between the door and the floor. There were a bunch of mattresses near the dumpster There was a security guard on a golf cart in the parking lot There was a key entry for the elevator to prevent un-guests to go to room. There were lots of airline crews staying at this property. Lots of restaurants and food options close by. There were some sketchy guys in the area. They were walking zombies. But I think that’s just Alburquerque. Free parking Nice trees in parking lot. No resort fee. Coffee in room and front desk. I don’t think they need to update the countertops or anything in the rooms even though they’re outdated. It would be a waste. Clean towels. Clean sheets. Great water pressure in the shower Masculine smelling soap and shampoo. Closet space and drawers I had a meeting in this hotel, that’s why I stayed there. I was warned it’s a dump. But I wanted the convenience of having access to the room I might stay here again as long as I don’t get an old room and if I get a good view. Otherwise, I might stay at the new element hotel down the street or another property nearby like The Marriott I heard this Sheraton hotel used to be The Classic Hotel in Alburquerque and then it was The Classic Ramada and then now it’s a Sheraton Doesn’t feel too much like a Sheraton though. I’m grateful for the bonvoy points

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