Comfort Inn & Suites Dallas-Addison

“Clean, comfortable, convenient... but mediocre breakfast selection”

I stayed two nights at this hotel, opting for a "King" room, which matched the pictures on the ChoiceHotels website. The room was clean, but could have used an additional trash can (1 for the bedroom, 1 for the bathroom). The bed was comfortable with plenty of pillows. There were some obvious pa… more

I stayed two nights at this hotel, opting for a "King" room, which matched the pictures on the ChoiceHotels website. The room was clean, but could have used an additional trash can (1 for the bedroom, 1 for the bathroom). The bed was comfortable with plenty of pillows. There were some obvious patches to the walls and the exhaust fan in the bathroom didn't work (I reported it) but those are minor details. Breakfast is included in your stay from 6 to 9, which I experienced my second day (I was off early the first morning before they started serving). They had two sets of serving trays with signs saying "out of service" on them. I had to "flick" the inside switch to turn on the juice machine (which had capacity for four juices, but was only stocked with three). The "hot" breakfast tray had only TWO items: Bacon and Scrambled Eggs. There was an assortment of mini muffins... not. Only mini-blueberry muffins were there. Instead of a variety of breads, bagels, etc... there was ONLY three loaves of the SAME bread. There was a waffle maker, 3 cereals and a cooler filled with Peach and Strawberry yogurt. If ya came for the breakfast, which I didn't, you'd be mighty disappointed. What surprised me, when I checked in pretty late, was that the housekeeping crew was still cleaning rooms. In fact, the desk clerk ran up to the floor as I was heading towards my room to intercept me as it hadn't yet been cleaned. I stood in the hallway as he ran back downstairs to the front desk to reassign me to a clean room. Over all, the hotel was convenient and the rooms reasonably priced. The breakfast, meh! It was mediocre at best. My test of a hotel is whether or not I'd stay there again. In this case, yes, but I'd hope that by then they'd have "fixed" the two sets of serving trays and actually serve a decent breakfast.

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“Enjoyed our stay”

Our room was clean and nice, as was the rest of the hotel. Staff was friendly and helpful. We stayed 4 nights. Breakfast was adequate. We enjoyed the pool and hot tub - both were clean. We appreciated the ample free parking. Location was perfect for our needs.

“Great Location”

The area was packed. The hotel was in the Addison area which I like. It was graduation weekend and very noisy. I was able to get a nice room and a nice place to sleep. I did not like the $100 deposit charge, but that is how they run their business. The check-in process was not smooth.