Residence Inn Atlantic City Airport Egg Harbor Township

“Great Staff, Great Location, Retro Marriott”

The reception and welcome from Jessica was outstanding. This lady delivers warm, personable hospitality. Jessica carefully selected the suite location choice and blocked it during a pre-arrival phone call. Our late arrival (Mid-Night) was honored and the arrival went smoothy. Every request made t… more

The reception and welcome from Jessica was outstanding. This lady delivers warm, personable hospitality. Jessica carefully selected the suite location choice and blocked it during a pre-arrival phone call. Our late arrival (Mid-Night) was honored and the arrival went smoothy. Every request made to the housekeeping staff was promptly delivered with a smile. As a former hotelier I was impressed with the quality of service.. no request was ignored and all quickly responded to delivered with a gracious smile. Our stay was for 10 nights over the Labor Day weekend. We did have an opportunity to experience the hotel in depth. First, this was one of our few journeys since COVID began so much has changed in the industry as a whole. This property is well maintained and exceptionally clean. The footprint of the property with multiple access doors requires some adjustment, but once made it is generally easy to park near the closest access to your room. Great location for shopping and the airport. The Walmart across the street is very busy but convenient. The noise level is tolerable. Property Review - The best way to describe it would be "Retro 60's" The decor package desperately needs an upgrade. However, it is well maintained and clean. The property gets a lower rating for "noise" intrusion.. There was a frequent thumping of foot traffic from the suite above, leaving us somewhat dismayed at the lack of sound insulation between floors. Several times alarms, not ours, startled us awake thinking they were "fire alarms " around 4am, only after a call to the desk, we learned they must just be clock alarms from nearby rooms. The property is heavily occupied by workers in the area I was told. The beds were exceptional and very comfortable and the pillows and linen the same. The kitchen area was a little "light" in basic supplies but sufficient. Upon arrival "Midnight" the room smelled of an odor.. perhaps "fish having been cooked" and the front desk came to spray which did temporarily mask the odor. The odor persisted throughout our stay but only a minimal distraction. We found the TV's small and hard to view from anywhere in the suite. In a world of large home TV's these were the size of a computer monitor. (Back to a need for an upgrade)

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“Property Needs Some TLC”

This property needs some love. Staff was friendly and I didn't have to wait long to check in. The hallway walls are scuffed and the carpets, though dark, have some stains. The lighting in the room must be kept purposefully dim so you don't see the flaws and there is no lighting by the couch and… more

This property needs some love. Staff was friendly and I didn't have to wait long to check in. The hallway walls are scuffed and the carpets, though dark, have some stains. The lighting in the room must be kept purposefully dim so you don't see the flaws and there is no lighting by the couch and chair. Cabinet door under the sink was askew. The arms on the armchair by the TV were very dirty (I wouldn't sit in it, it was disgusting). The sofa seemed like it was purchased at a secondhand shop, quite saggy. The bed was also well worn, and the white pillowcases were more off white/grey with washing. The pillows were quite lumpy but comfortable. I am used to much nicer bedding from Marriot. That being said, the linens appeared to be clean. Bathroom and sink area were clean. Breakfast in the morning was mediocre and on par with what I have received at a lower grade Marriot property. If I had to come back to the area, I might give the Homewood Suites a try instead.

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