Whatley Manor

“Great experience”

Back after some years. This time we thought we would try afternoon tea as we didn't want the full evening dinner experience. Truly excellent taste and very generous too, Compliments to the pasty section, they were delicious. Relaxed by conscientious staff that are not over the top either. Excellent… more

Back after some years. This time we thought we would try afternoon tea as we didn't want the full evening dinner experience. Truly excellent taste and very generous too, Compliments to the pasty section, they were delicious. Relaxed by conscientious staff that are not over the top either. Excellent afternoon, many thanks

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“The Best Afternoon Tea experience EVER!”

I went with two friends for Afternoon tea and it was just the most glorious experience! A beautiful place, lovely staff and the afternoon tea was delicious. The ideal place for bonding with friends. Although in Winter you don't get to see the gardens so much we did feel the Christmas vibe!

“Beautiful country hotel ”

Whatley Manor is the most beautiful country house and one of the nicest things was even though it was nearly full it was quiet and relaxing with so many places to sit. Big open fireplaces with real flowers and trees at every corner. The staff were very attentive. The food in Grey's restaurant was o… more

Whatley Manor is the most beautiful country house and one of the nicest things was even though it was nearly full it was quiet and relaxing with so many places to sit. Big open fireplaces with real flowers and trees at every corner. The staff were very attentive. The food in Grey's restaurant was outstanding, a really enjoyable meal. There are a couple of things I'd like to mention. We arrived and had coffee & scones in front of the fire. We asked for pots of coffee to be told they didn't do this, only cups. Come on it's a five star hotel! Also asked for a jug of water, also didn't do this, only glasses ( which never arrived) The lady on reception at the Spa was brilliant. However the young girl in the spa lounge seemed to have been dropped into the job with no training. We asked her for two teas, roobosh and green, both of which she didn't have she said. We asked if she had any snacks. No, no snacks, not one. We asked if the drinks were complimentary as there were no prices, no she said. As she kept disappearing and other people were waiting we said we wouldn't have tea we didn't want and would wait til we went back to our rooms. Went to make the tea, and low and behold...green tea bags in abundance 😀. The other thing is the hotel welcomes dogs but states no dogs are allowed in the dining rooms. A dog barked and whined the whole way through breakfast as the waitress had said it was quiet and they could come in. I don't think the other 12 plus people would agree! It's not very thoughtful when people want to sit and chat. I'm hoping Whatley Manor will take these things on board as we do enjoy coming but you do expect for the price and five stars it's going to be a league above an ordinary hotel.

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“Why penny-pinch!?!”

Whatley Manor on the face of it is everything you would expect when spending over a grand for 24hrs stay and use of the spa. The staff were welcoming and friendly, the grounds beautiful and expansive, our suite was spacious, clean and pleasant and the spa had pretty good facilities given the size o… more

Whatley Manor on the face of it is everything you would expect when spending over a grand for 24hrs stay and use of the spa. The staff were welcoming and friendly, the grounds beautiful and expansive, our suite was spacious, clean and pleasant and the spa had pretty good facilities given the size of the hotel. So why the 'average' review? Unfortunately it comes down to money and the overly nitpicking, almost penny-pinching attitude, which totally cheapened our otherwise lovely stay. Firstly if one is paying £869 for a night's stay, one does not expect a service charge of £107 to be added on top. The restaurant also charged for bread and butter, which surely should be part of the welcoming service and finally after leaving my brand new jumper behind (still wrapped in its shop tissue paper) I was charge £6 postage (reasonable in itself), but when the jumper arrived it had been stuffed into a green compost bag before being wedged into a far too small jiffy bag with the postage showing £4.89. Why Whatley Manor needs to take this penny-pinching attitude is beyond me and entirely unnecessary - completely cheapening the whole experience.

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