The Windmill Village Hotel, Golf Club & Spa, Bw Signature Collection

“Excellent New Year Break”

Great stay over new year. Staff were all excellent and went over and above to make our stay enjoyable. We paid extra to upgrade the room and it was well worth it, excellent view over the golf course, our own balcony, well appointed room with a good shower. Lovely bar area to sit and relax. We ate … more

Great stay over new year. Staff were all excellent and went over and above to make our stay enjoyable. We paid extra to upgrade the room and it was well worth it, excellent view over the golf course, our own balcony, well appointed room with a good shower. Lovely bar area to sit and relax. We ate in loft 18 on the first evening and had a great meal. The New Year’s Eve gala ball was well organised, with nice meal and good entertainment. We used the swimming pool and while the changing room was slightly tired it is a great amenity and available at no extra charge. I really do not understand the negative reviews. Well done to the team who worked over New Year, you are a great asset to the hotel.

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“Stay in Coventry”

Excellent stay the staff are amazing and made our stay in Coventry a great experience we will definitely stay here again when we come home from South Africa The staff really went out of there way by providing fresh milk and extra coffee when we requested it

“New Year Gala Ball”

Stayed over for the New Year Gala Ball, which was excellent and very well organised. Food was delicious, drinks reasonably priced, and fantastic DJ and singer. We were really pleased to have a table to ourselves as normally when we go away for New Year we have to share a large table with other coup… more

Stayed over for the New Year Gala Ball, which was excellent and very well organised. Food was delicious, drinks reasonably priced, and fantastic DJ and singer. We were really pleased to have a table to ourselves as normally when we go away for New Year we have to share a large table with other couples. Staff were very professional and friendly The hotel though is looking quite tired and dated and really could do with some renovating. The women’s changing rooms in the spa were really bad, there was a leak in the ceiling right as you needed to walk through to the lockers so was hard to get past and there were filthy towels to mop up the spilt water. The electronic locks on some of the lockers didn’t work and the rest of the lockers had nothing to secure them, I had to ask at reception for a padlock to keep my belongings secure. The tiles on the swimming pool were grimy and looked like they needed a good scrub. The sauna and steam room were nice and modern. We were upgraded to a deluxe room (room 109) but apart from the views of the golf course we couldn’t see what was deluxe about it. The furniture was old fashioned and bashed, and the room was so dark we had to ask for an extra lamp. There was a shower curtain in the bathroom over the bath (which was far too long for the shower, I stepped on to the bottom of it accidentally after I was blasted in the face by the shower and slipped but luckily didn’t fall thanks to my husband!). There weren’t any nice little extras you might expect like dressing gowns, premium toiletries or a fridge. The beds were comfy if a little bit soft for me but worst was that there is a gap somewhere in the seals of the patio windows/doors and in the high winds there was a whistling noise all night. The walls of this room were thin and we could hear room 110 next door shouting at each other in the early hours despite having ear plugs in because of the whistling windows Breakfast was ok quality, the hotel was obviously very busy and staff were clearly struggling to keep on top of changing tables and serving tea and coffee. The receptionist Clair who checked us in had asked what time we wanted breakfast so we were under the impression a table had been reserved for us at 9.45am but this was not the case (Clair was a bit of a character, she initially told us we couldn’t check in because it wasn’t 3pm even though we had booked an early check in and also told us we needed to have a shower before 6pm because of the water pressure, thought all of this was a bit of a strange first impression to give guests)

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