Pentahotel Birmingham

“A good steady 8.5 / 10”

Hotel was clean & tidy, which is always a bonus when a 3rd party books it for you - check in on arrival was excellent, speedy & efficient but wouldn’t want to arrive at night with bar staff doubling as receptionists and queues were often 10m to check in. Room was well appointed albeit some strange… more

Hotel was clean & tidy, which is always a bonus when a 3rd party books it for you - check in on arrival was excellent, speedy & efficient but wouldn’t want to arrive at night with bar staff doubling as receptionists and queues were often 10m to check in. Room was well appointed albeit some strange wall decor that I’ve not come across before. Bar was busy at points, I noted prices were a cause for concern, absolutely no need to be charging in excess of £6 for a can of lager or bottle of Sol, you do yourselves no favours here. Breakfast was absolutely top notch - a really good spread of hot & cold food, especially liked the artisan breads on offer. Overall, a good steady 8.5 / 10

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“Nice Central Hotel”

I stayed here by myself on a Friday night having booked a room only a few days in advance via Booking.com. I thought the price I paid was quite reasonable. The hotel is very centrally located and easy to find. There isn't any parking according to the booking.com listing but it's very close to an … more

I stayed here by myself on a Friday night having booked a room only a few days in advance via Booking.com. I thought the price I paid was quite reasonable. The hotel is very centrally located and easy to find. There isn't any parking according to the booking.com listing but it's very close to an array of public transport options and has several NCP car parking options nearby. The reception / bar staff I encountered were all super friendly and helpful. The bar and 1st floor bar / lounge area are really nice. Very good decor, comfy seats, plenty of screens showing the football and even a free to use pool table, shuffleboard and darts board. A big negative was the drinks prices - extremely overpriced (nearly £8 for a regular bottle or Corona is excessive). The rooms were clean, comfortable and well equipped. The bed was comfy and the room was very spacious. An iron + ironboard in each room would be a welcome upgrade. The shower was excellent - very good water pressure and the rainfall shower was a nice touch. Complimentary bottle of water in the room. I think they need a door or shower curtain because the design of the bathroom meant half the bathroom floor ended up soaked when you use the shower. Overall, this was a good centrally located hotel and I would happily stay here again.

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“Lovely staff! Rooms need some love.”

I stayed here with a friend for one night during the Bank Holiday weekend as we were attending an event on the Saturday night. The hotel is in walking distance around the corner to the o2 Academy which was super convenient for us. The staff are all wonderful; they’re friendly, polite and a credit… more

I stayed here with a friend for one night during the Bank Holiday weekend as we were attending an event on the Saturday night. The hotel is in walking distance around the corner to the o2 Academy which was super convenient for us. The staff are all wonderful; they’re friendly, polite and a credit to the hotel. We received a warm welcome and departure and I couldn’t fault the customer service. However, I felt that the room was not in the greatest condition to be justifiable to charge just over £150 for the night. We stayed on the 6th floor (607 from memory) and our room had red bleach stains on the carpet as you came through the door; these stains were also by the window and under the desk. Our bathroom door had peeling paint and cracks at the bottom which also didn’t look appealing. The air-con also didn’t work. Comfy beds, wonderful staff and beautiful decor in the hotel lobby but I think that the rooms are in need of maintenance on repairs.

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