Description
Facilities: The hotel has 319 rooms, including 23 single rooms, which are located on 24 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with d… more
Location: The hotel is located in the heart of the city and linked directly to Birmingham International Convention Centre (ICC) and Symphony Hall. It is within walking distance of Broad Street and Brindley Place, the city's vibrant nightlife area. It is only ten minutes by train from Birmingham International Airport (approximately 24 km) and the National Exhibition Centre (NEC). Coventry Airport is about 49 km away and East Midlands Airport is roughly 66 km away. London Luton Airport is approximately 145 km, Liverpool John Lennon Airport 53 km and Manchester Airport is 129 km from the hotel.
Meals: Various dining options are available, including a dining room and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu.
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- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Pool
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Private check-in and check-out
- Wake-up call
- Sun terrace
- Terraces
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Heated pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- TV lounge
- Shops in hotel
- Computer room
- Aerobics
- Dance hall
- Smoking
- Smoking areas
- Bars
- Café bar
- Bar
- Swimming pools
- Sunbeds
- Activities
- Golf course
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Very good
Based on 4806 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 4806 TripAdvisor reviews
K
Kerry S
21/10/2024
“Great experience.”
Very comfortable bed and had great views of the city. Really nice atmosphere in the hotel. Friendly and professional team throughout the hotel. Bathroom was in need of an update of the decor, chipped paint and grouting but overall all the room was great.
T
Teasel S
20/10/2024
“Lovely breakfast service”
A relaxing and wonderful weekend away with my wife. I need to say a particular thank you to our breakfast hosts, Team Leader Vinay, and our table host, Jenisha, who was engaging, friendly, helpful and inspirational. Namaste 🙏 to you both. The pool area was quiet and a lovely way to unwind.
W
WilloughbyLisa
London, United Kingdom
18/10/2024
“Really good experience”
A lovely welcome from the reception staff. I had a King room on 7th Floor which was spacious, clean, very comfortable and the whole place smells good. I felt very safe and valued. Would definitely stay again. All of the staff were friendly and helpful, the pool was an added bonus though sauna and s… more
K
katiecarr13
Kent, United Kingdom
18/10/2024
“Nice”
Nice lobby and spa area, friendly staff, and was very clean. Room itself was spacious but standard - nothing “wow”, apart from the TV, which was great. No issues checking in or out. Bed was very comfy and so were the pillows. Only downsides were a few decor issues eg cracked tiles / missing grout … more