Description
Facilities: 26 suites, 169 single rooms and 599 double rooms are located on 5 storeys and can be reached by a lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests … more
Location: This hotel is located directly beside the National Exhibition Centre and National Indoor Arena and offers an ideal starting point for various sightseeing attractions and tourist attractions to explore in the neighbourhood, for example the Snow Dome and the technical museum, Think Tank. The hotel also enjoys a stunning views out over Pendigo Lake and Shakespeare's birthplace, Stratford-upon-Avon, lies within easy reach and provides an excellent day trip destination.
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.
- Entertainment
- Entertainment
- Casino
- TV lounge
- Pool table
- Shops in hotel
- Bowling
- Pets
- Pets allowed
- Parking
- Parking
- Parking near the hotel
- Valet parking
- Services
- Nursery
- Indoor pool
- Kids' club
- Breakfast room service
- Room service
- Safe
- Ironing board
- Iron
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- In-room babysitting service
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Postal service
- Babysitting service
- Heated pool
- Private pool
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Full spa
- Children’s pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Bars
- Coffee shop
- Tea and coffee in common areas
- Gym and SPA
- Turkish bath
- Sauna
- Jacuzzi
- Activities
- Golf course (within 3 km)
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Deposit:
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Very good
Based on 6750 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Birmingham
Showing 4 featured reviews out of 6750 TripAdvisor reviews
R
R7035UMrobertk
Nottingham, United Kingdom
28/11/2024
“Claire”
I would like to place on record our appeciation for the kind attention of Claire in the bar area at lunchtime Thursday 21/11 -- she could see we were upset re a family member in hospital but was so understanding and sympathtic and went out her way to ease our anquish -- she is a super star and a cr… more
J
jow76
Solihull, United Kingdom
28/11/2024
“What a great time we had”
I would like to thank you all for a fabulous stay at the hotel. I was there for the Get ahead ball with friends. Jovy on the reception was so welcoming on my arrival and and was very professional. Our rooms were fabulous, clean and comfortable, with everything that we required. My room had been dec… more
S
Stella T
27/11/2024
“Great stay”
Stayed with friends for one night. Lovey room, very comfortable bed with great pillows and very cosy duvet. Staff were all friendly and extremely helpful especially bar and breakfast room staff and a very lovely maintenance man who we encountered. The food was delicious including an afternoon sn… more
J
Jane S
26/11/2024
“Little touches needed”
The hotel was lovely and the staff helpful. However, for the price I would expect water and biscuits in the room. I would also like to have been informed that the room did not have a window. And £10 for swimming is a bit much. Our friends had a lot of noise from the ballroom until past 1am,
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