Crowne Plaza Birmingham Nec, An Ihg Hotel

“Nice place”

Great staff, very attentive, the rooms are usually good, having stayed here before, but the room this time was slightly below par. Was clean though, just furniture looked shabby and old screw holes visible on the furniture. The hotel is well situated for, resorts world, NEC, airport.

“Old-fashioned but functional”

I'll keep it brief since I didn't write the review at the time of the visit. This was a back-up option to the other hotel I wanted to get to that's nearby due to an event being hosted there. So in a way this can be considered a comparison to the Hilton from across the pond the hotel is by. Interi… more

I'll keep it brief since I didn't write the review at the time of the visit. This was a back-up option to the other hotel I wanted to get to that's nearby due to an event being hosted there. So in a way this can be considered a comparison to the Hilton from across the pond the hotel is by. Interior of the hotel felt intentionally designed as old-fashioned, not a downside. Hotel room was functional, no complaints. Elevators were having issues during the stay, seems to be a problem at every hotel. Staff was very nice, bar was quite well equipped (could have had more cider options), breakfast was lovely.

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“Good location but check your room if you have specific requirements”

Visited for MCM Comic Con with friends, the hotel is well located for NEC events and pleased to find the shortcut to the hotel behind Resort World. There were a number of other Comic Con guests and a lot of guests from a Boxing show - an interesting mix but we didn't see any issues (other than ve… more

Visited for MCM Comic Con with friends, the hotel is well located for NEC events and pleased to find the shortcut to the hotel behind Resort World. There were a number of other Comic Con guests and a lot of guests from a Boxing show - an interesting mix but we didn't see any issues (other than very busy bar in the evening!) The rooms were good and comfy, however, I had a extensive email conversation before arriving and asking for a walk in shower for mobility reasons, we agreed on a Queen with sofa bed and connecting Queen with walk in shower (since they didn't have a two bed room with a walk in shower). When we checked in they confirmed it was a shower bathroom, however we found out (sometime after settling in) that it was an accessible bathroom in terms of having extra space and handrails by the toilet, but there was only a shower over the bath. At this point we were tired from the long Con day and I knew that the hotel was likely full, so I decided not to bring it up at the time. It did mean I couldn't have showers in the evening (too tired to manage the steep step in) and I needed to leave the bathroom unlocked in case of falling issues (the included non-slip mat did help avoid that) and I'm never quite comfortable with a bath shower. I did mention this at checkout and was advised we likely "upgraded" to a different room - which doesn't make much sense when I requested a specific room for a mobility reason and had emailed to confirm this. We did visit the restaurant and our waiter, Sri, was great - attentive and definitely provided service with a smile. The food was good and it was great to get a nice meal in the hotel. The hotel is very close to NEC so it's worth paying the extra for that. Parking is £10 a night which is reasonable (cheaper than some hotels near NEC) and we had no issues getting a space. I'd be happy to go back again (although I'd check in early and check what room we actually got before settling in).

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