Best Western Chilworth Manor Hotel

“Good base, but rooms a little tired. ”

Just returned from a weekend away at this hotel. The approach to the hotel is lovely, giving a large country house feel. The bar area is lovely and bright with scattered seating options. We arrived Friday evening and decided to eat in the restaurant. The menu was limited and expensive for what we … more

Just returned from a weekend away at this hotel. The approach to the hotel is lovely, giving a large country house feel. The bar area is lovely and bright with scattered seating options. We arrived Friday evening and decided to eat in the restaurant. The menu was limited and expensive for what we had. The lamb was a little dry, and the steak was small. We had to wait 40 mins after ordering before it arrived. My side dish was forgotten, so a further wait for that meant I'd almost finished. The food was well presented, however disappointing. The desserts were no better. Having said that, the breakfast was lovely. There was a great selection and fresh. Would definitely recommend having that. The room was a deluxe double. It felt a little tired in decor, and the curtain pelmets were dusty and lighting dim. The bathroom was clean and well supplied with toiletries. My only negative about the bathroom was the toilet that seemed to be lower than average. Having said all this, the staff were extremely helpful and friendly. The club house was lovely for a swim, sauna and jacuzzi. But away from the main hotel and not ideal with the disappointing weather. We visited Winchester for the day and would highly recommend the park and ride. We also visited the nearby pub, the Chilworth arms, for an evening meal on Saturday night. The food was fantastic, and the wine and dine option was excellent value at £100 for 2.

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“Enjoyable experience”

This hotel has a lot to recommend it. Excellent, friendly, efficient staff, lovely food ( we had the bar menu). Breakfast is plentiful and a good standard. The grounds and public areas have been tastefully decorated, recently I would say, which added to the overall experience. The executive rooms … more

This hotel has a lot to recommend it. Excellent, friendly, efficient staff, lovely food ( we had the bar menu). Breakfast is plentiful and a good standard. The grounds and public areas have been tastefully decorated, recently I would say, which added to the overall experience. The executive rooms in the main building have very comfortable beds, a good powerful shower with nice toiletries and are well cleaned by housekeeping. Where other reviews have mentioned the room standards, I would say this is a maintenance issue. For our room it was a couple of paint touch ups on the pelmet of the curtains and the plumbing needs to be checked as the toilet was gurgling with water every ten minutes. Luckily my husband knew how to keep it quiet while we were sleeping. Also, the extractor fan wasn’t working. We have mentioned this to reception on leaving so it can be looked at. As the public areas look as if they have been well scrutinised by maintenance, perhaps , there is a plan to do the same for the rooms on a regular basis? This simple adjustment in my opinion would make it 5 stars. I would still recommend this place and we will return. Tips - WiFi is excellent and if you are a light sleeper, take ear plugs. It’s quiet in the small hours but if you want a lie in, it’s a lovely old building so not soundproofed, which is understandable.

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“Nice room, overly expensive food.”

We stayed at Chilworth while visiting our daughter at Southampton Uni. On the whole the room was comfortable, well maintained, sizeable and good VFM. We arrived later on Fri even so we ate in the restaurant. The Restaurant menu was small and very over-priced so we opted for the bar/burger menu. The… more

We stayed at Chilworth while visiting our daughter at Southampton Uni. On the whole the room was comfortable, well maintained, sizeable and good VFM. We arrived later on Fri even so we ate in the restaurant. The Restaurant menu was small and very over-priced so we opted for the bar/burger menu. The burger was nice enough but at £19 was expensive for what it was. The following night we ate out with the kids and came back for desert, again which at £9 each was significantly more expensive than the local eateries (average £5-8) and really not worth the premium. Micheline costs for average pub food.

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“Not worth the money…”

I stayed at this hotel this week for an event. While the property itself is beautiful, and the location is stunning, the experience left much to be desired, especially considering the high prices. The rooms were outdated and in poor condition. My door wouldn’t close properly, and the bathroom, lik… more

I stayed at this hotel this week for an event. While the property itself is beautiful, and the location is stunning, the experience left much to be desired, especially considering the high prices. The rooms were outdated and in poor condition. My door wouldn’t close properly, and the bathroom, like the rest of the room, was old and tired. Moving on to the food, the event catering was disappointing. The buffet had very few options, and what was available lacked variety. The evening meal was a cold carb-heavy buffet, which forced me to order a burger at the bar – the only highlight in terms of food. Breakfast was equally underwhelming; I ordered scrambled eggs but received a plate of burnt, inedible eggs. As for “the club,” the gym was decent with adequate space and equipment. However, the pool locker room was appalling. The cleanliness was shocking – hairs covered the floor, and there was visible mould on the shower curtains. It was disgusting and unacceptable for a hotel of this standard. Overall, I was very disappointed and would not choose to stay here again.

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