Stoke Place Hotel

“Getting very old and tired”

I've stayed here numerous times over recent years, and it saddens me that each visit shows its ageing. It's the small things that now let it down, like showers not working properly, loo roll holders coming out of the wall, windows with gaps and plants growing inot them from the outside. Also, my ... more

I've stayed here numerous times over recent years, and it saddens me that each visit shows its ageing. It's the small things that now let it down, like showers not working properly, loo roll holders coming out of the wall, windows with gaps and plants growing inot them from the outside. Also, my score for staff was mainly due to two interactions: one receptionist, long blonde hair who was on the main desk on Sunday morning (25th). When i walked in the main doors to go through to breakfast, I said good morning and received no response. She heard ne because she looked at me, but I didn't even get a welcoming smile. The second interaction was at breakfast. On arrival, there weren't many laid tables free, so we chose to sit on a long table where the last two seats had place setting. We actually sat down, put our belongings down, to then be surrounded by staff telling us to move as the table was reserved. There was no reserved sign, and this was around 9.45am - breakfast finished at 10 am. We left around 10.15, and no one had come to the reserved table. It was very peculiar. I'm unlikely to stay again because it's coming up to autumn / winter and I really think the place needs closing for some winter restoration time.

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“So so”

Gorgeous grounds, lovely to stroll around. Food was decent. Room was large but air conditioning didn’t work well so room was very hot. No electric charging for my car. I was there with work, so it was fine, but I would have been disappointed if I had paid for it myself.