Description
Facilities: 8 junior suites, 3 suites and 118 double rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public … more
Hotel highlighted for…
Meals: The dining area includes a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available.
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- Parking
- Parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Pool
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Terraces
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Wedding service
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Entertainment
- Aerobics
- Smoking
- Smoking areas
- Non-smoking rooms
- Bars
- Bar
- Swimming pools
- Sunbeds
- Accessibility
- Disabled access
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
About the deposit
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Excellent
Based on 2912 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cardiff
Showing 3 featured reviews out of 2912 TripAdvisor reviews
J
Jane T
03/12/2024
“A memory made,. Definitely recommend such a wonderful hotel,you wnt be disappointed.x”
Sorry for late review,tried a few times,got to end+it disappeared ..So here goes.Myself +my daughter stayed in September for our birthdays.initially it was just for my daughter,as mine was on 30th it was also celebrated.We had a wonderful warm welcome from Ellen,she took the balloons +gave them to … more
8
850mistyd
15/11/2024
“The perfect blend of cool and friendly”
I had a gorgeous stay. Comfy bed, every member of staff was helpful and warm. I loved the bar, the food, the spa the pool facilities - all fantastic. A special shout out to Janina at Laguna who gave the perfect massage and really made my stay. I left feeling completely rejuvenated. I’ll be back. C… more
F
Freedom557015
26/10/2024
“Very disappointing - what has happened to this once quality hotel”
Very disappointed. This hotel used to be something very special. Rooms and restaurant are looking tired and dated. Very disappointed with the breakfast, which is buffet style. I wouldn't expect a self serve breakfast in a four star hotel. Greasy bacon, tough sausages and cold eggs. Tables are shabb… more
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