ibis Cardiff Gate - International Business Park

“very good value”

After being held up on M4 due to horrendous weather & long delays, I realised I wasn't going to make my destination on time, and pulled into services & requested an unplanned overnight stop at this Hotel. The room was clean, spacious and bed was very comfortable, with no noise or disturbance no... more

After being held up on M4 due to horrendous weather & long delays, I realised I wasn't going to make my destination on time, and pulled into services & requested an unplanned overnight stop at this Hotel. The room was clean, spacious and bed was very comfortable, with no noise or disturbance notable from Motorway etc. Overall very good value & reasonably priced too.

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“Good value short stay”

A mate booked some rooms here for one night back in Sept 2023 as we were heading to a concert in Cardiff Bay. Finding the hotel is fairly easy - just off the M4. There was plenty of parking and you register your car when you check-in. We were allocated our rooms quickly, which were all on the fir... more

A mate booked some rooms here for one night back in Sept 2023 as we were heading to a concert in Cardiff Bay. Finding the hotel is fairly easy - just off the M4. There was plenty of parking and you register your car when you check-in. We were allocated our rooms quickly, which were all on the first floor - you can take the lift or opt for the stairs. The rooms were a good size, with a good size bed, hanging space, desk and chair. It was a hot evening and so we had the window open all the time - wasn't too bad considering how close to the M4 the hotel is. The bathroom was a good size too. A walk in shower (not over a bath) which I prefer, with. good water pressure and plenty of hot water. Didn't opt for breakfast - one of the others did and liked it. There's a good lobby area downstairs with a pool table and drinks to buy if you need them. There's also the petrol station opposite and Burger King too. It was about £15ish for an Uber into Cardiff Bay just in case you want to use this as a base to explore further. Overall, a good stay for a good price and would definitely consider again if we need a good value place.

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“50/50”

Booked with a friend for one night. Staff very welcoming when checking in. Hotel is modern, clean and quiet. Unfortunately, the Staff we encountered during our stay were not as lovely as the hotel! When getting ready for our evening, our door was knocked and a male Staff member aggressively trie... more

Booked with a friend for one night. Staff very welcoming when checking in. Hotel is modern, clean and quiet. Unfortunately, the Staff we encountered during our stay were not as lovely as the hotel! When getting ready for our evening, our door was knocked and a male Staff member aggressively tried to enter our room while changing. Once covered we allowed him in, where he barged in and accused us of smoking in the room?! Apparently our smoke detector was flashing on their fire panel, and so this was obvious that we were smoking (which we of course weren't!). He appeared to search our room, and was taking multiple phone calls while stood in the centre of the room! He eventually left, saying he would probably be back in 5 minutes. He didn't return, and a short while later we went outside for a cigarette (as we had each time we wanted one), and I asked said man if the problem had been sorted, to which he rudely replied "No. Its still beeping." His tone was aggressive, short and just overall very unwelcoming. We also encountered another rude staff member when returning from our evening out, and when I mentioned submitting a complaint, he couldn't have cared less and told me to go ahead! Overall, hotel is clean, beds are comfortable, unfortunately no bath in room. Staff are rude and unwelcoming, we wouldn't recommend and won't be returning.

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