Holiday Inn Express Cardiff Bay, An Ihg Hotel

“The Staff made this hotel and also not too far from Cardiff Central”

I am not going to write about fluffy pillows etc but this hotel is really good. reasons:- Staff were great and must say the breakfast lady was amazing - friendly and welcoming. Front staff funny and very welcoming, most hotels I go to are boring but these guys are good. They will really make your s… more

I am not going to write about fluffy pillows etc but this hotel is really good. reasons:- Staff were great and must say the breakfast lady was amazing - friendly and welcoming. Front staff funny and very welcoming, most hotels I go to are boring but these guys are good. They will really make your stay most welcome. Big rooms - Big beds Good breakfast 14 mins to Cardiff central and a not too far walk to Cardiff Bay. Well run, clean and just very good value for money. (By the way take a brolley) It rains a lot outside of the hotel, Costs - very good Parking - Yes this is a bonus So in summary - Value for money - Yes Parking - Yes Good Breakfast - Yes Good size room - Yes Cardiff central - Yes (Walkable) Cardiff Bay - Yes (Walkable ) Staff - Great Breakfast - Great Tip:- Sign up for the IHG scheme before you book - get your points etc and it could work out better for you then using a comparison site. Leave your car onsite then walk into Cardiff Central or to the the Bay . We stayed for 4 nights I will be back soon

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“Short break”

This hotel was conveniently located approximately 20 minutes walk from Cardiff town centre and 15 minutes from the bay. The staff were all friendly, the hotel was nice and clean and the self service breakfast good. Although we didn’t use the bar facilities we felt it looked basic and was really par… more

This hotel was conveniently located approximately 20 minutes walk from Cardiff town centre and 15 minutes from the bay. The staff were all friendly, the hotel was nice and clean and the self service breakfast good. Although we didn’t use the bar facilities we felt it looked basic and was really part of reception. We had to pay £10 per night to park our car and even though it has a reasonably sized car park it became very full by early evening, with a lot of double parking. However, there were 2 x type 2 car charging points which worked well.

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“Food & drinks let it down.”

We came for 1 night to surprise friends who had booked in for 4 nights. Boking in was easy and simple with friendly staff. On arriving in our accessible room all looked well except for the chair cushion being badly stained and dirty. WiFi great and the room comfy. The bathroom looked really nice an… more

We came for 1 night to surprise friends who had booked in for 4 nights. Boking in was easy and simple with friendly staff. On arriving in our accessible room all looked well except for the chair cushion being badly stained and dirty. WiFi great and the room comfy. The bathroom looked really nice and clean, however. For an accessible room it had no seat in the shower. Therefore it was a very quick one as I'm not good on my feet. But once finished and opening the curtains the floor was almost completely covered in water. The only dry parts were the far side of the toilet and about 10-12cm by the door. Consequently I had to put the floor towel half in the bathroom/ bedroom. I guess the floor has little slope to it. We headed to the bar and I had a pint of carling. Not a good choice and not that good. Our friends arrived and offered me another drink so I asked for a Staropramen, he returned with a normal pint glass half full and said it was fee as there was a problem or it was the end of the barrel. No fruit for a gin and Tonic?? So we ordered food. 2 x curry, noodles and a lasagne for 4 of us. The 2 curries arrived 1st and tasted quite nice but only warm. It was a few minutes before the 3rd meal arrived ( noodles) at which point I asked about the Mango yoghurt. He looked confused even when I pointed it out on the menu. Even asking if we both wanted it. At least a further 5 minutes went by before he returned with the lasagne informing me that they had no mango yoghurt. Just as well as my wife and I had by then finished. Apparently the noodles where OK but the lasagne looked insipid with no colour/browning. Whilst the little salad looked fresh it was just thrown in a bowl. When the staff member cleared away he asked if the friend with the lasagne had dropped his (sim card tool) as it was on his plate in the pasta sauce. We are not young and had never seen one before let alone owned one. After seeing the point I can only say he was lucky not to have swallowed it. Personally I would have asked for a refund, however I did not pay as our friends treated us. Breakfast was not great as the food was not hot, the bacon just cooked, the sausages whilst cooked had no colour/brown at all and the hash Browns barely cooked and pale. In fact our friends said they would eat breakfast out for their next 3 mornings. Room pretty good Drinks and food not so

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